APPLIANCE AND ELECTRONICS TECHNICIANIn home repair and service

Big Sandy Superstore; Heath (OH); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Employee Stock Ownership Program

Dental insurance

Employee discounts

Health insurance

Vision insurance

Wellness resources

Life Insurance

401K Plan

ESOP

Paid Time Off

Job summary

Big Sandy Superstore is seeking an Appliance & Electronics Technician to diagnose, repair, and test customer units in a hands-on, customer-facing role. You will start each day by contacting customers, run scheduled calls, and document activities in the system. You’ll order parts, install replacements, and finalize billing notes from the customer’s home.

A strong customer service background is essential. We offer a comprehensive benefits package including health, dental, vision, life insurance,

Qualifications

• High School diploma or GED required.
• Strong customer service and interpersonal skills.
• Ability to work independently or in a team.

Responsibilities

• Diagnose and repair customer appliances and electronics.
• Communicate with customers at start of each day and document work performed.
• Order parts and update work orders from the customer's home.
• Install parts and test unit operation after repair.
• Record billing notes and complete all required documentation.

Skills

Self-starter with multitasking

Independent worker

Teamwork ability

Strong customer skills

Strong interpersonal skills

Education

High School Diploma or GED

Job description

Benefits

• Employee Stock Ownership Program
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Wellness resources

We have a great benefits package consisting of:

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.

Appliance & Electronics Technician

At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience.

We are devoted to investing in and supporting our employees and the constant improvement of our company.

In fact, we strive to provide a great work environment and treat each other with respect and dignity.

As an Appliance & Electronics Technician you will be responsible for diagnostics and repair of customer units. The expectations and duties of this job are as follows:

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Qualities we are looking for:

• A self-starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times.

Qualifications:

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Job Type:

• Full-Time Regular
• #bswarehouse

Company reserves the right to add or delete from job description as needed.

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.