Appleton - Lead Sales & Service Representative

Naturescape; Appleton (WI); On-site; USD 48,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Supplemental insurance

HRA and HSA

PTO and holidays

401K with company match

Paid training

Advancement opportunities

Lawn service discounts

Job summary

Naturescape is a family-owned lawn and landscape care company based in Appleton, WI. It is hiring a Lead Sales & Service Representative to oversee the Appleton, Fond du Lac, and Sheboygan branches and lead a team of Sales & Service Representatives.

This full-time salaried role combines leadership with field duties and offers paid training, strong benefits, and advancement opportunities as the company grows.

Job description

Are you looking for a long-term career in lawn and landscape care with a stable, family-owned business? Would you like to be a valued and respected member of a close-knit team? If so, look no further!

Naturescape is hiring a Lead Sales & Service Representative (LSSR) in Appleton, WI, to oversee the team of Sales & Service Representatives (SSR) serving the Appleton, Fond du Lac, and Sheboygan, WI branches.

We are interested in establishing a long-term relationship with a dedicated and motivated individual with a strong work ethic. This is a chance to make a real impact in a supportive, appreciative setting. Your efforts, ideas, and dedication will help drive the continued growth of a family-owned company, proudly operating for over 40 years!

PAY & COMPENSATION:

• $47,840 - $56,570+/year based on:
• Starting wage $47,840+/year
• Salaried Overtime for 0-5+ hours/week: up to $2,990+/year
• 401K with unheard of - 200% company match up to 6% - vested immediately: up to $5,740+/year
• Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts
• Tremendous performance incentives

OTHER BENEFITS:

• Full-time salaried position
• Work in management as well as in the great outdoors
• Paid training; no lawn or landscape care experience required!
• Generous benefits: health, dental, vision, and supplemental insurance; HRA and HSA; up to 3 weeks of PTO and holidays in the first year of employment; and employee discounts
• Advancement opportunities
• Lawn service discounts for employees

A DAY IN THE LIFE OF A LEAD SSR

Lead and develop a team of SSRs. You'll work alongside our Sales & Service Representatives, helping them build their skills, confidence, and careers while creating a team focused on taking great care of our customers.

Use real information to help your team succeed. You'll have access to productivity and sales reporting, as well as call monitoring, giving you the tools to recognize opportunities, provide meaningful coaching, and help each SSR continue to grow.

Stay connected to our customers. You'll get to hear directly from customers by answering inbound calls and helping evaluate concerns. You'll work with the management team to come up with creative solutions and turn customer challenges into opportunities to build loyalty.

Help build your team. You'll have a voice in growing your team by participating in hiring interviews and helping select candidates who are a strong fit for the position, the team, and Naturescape.

Be a source of energy and motivation. You'll have the opportunity to be the cheerleader for your team-encouraging excellence, celebrating successes, and helping your SSRs stay focused on providing outstanding service while achieving their sales goals.

Make an impact on branch growth. Your leadership and ability to develop your team will directly contribute to the success of your assigned branches, and your success in growing the business will be rewarded.

Learn from experienced leadership. You'll report directly to the Head Administrative Manager while receiving support and guidance from a tenured Naturescape employee who started as an SSR and has personally experienced the growth and opportunities available in both the SSR and Lead SSR roles.

WHAT WE'RE LOOKING FOR:

We're looking for someone who has a strong desire to support both our customers and our Sales & Service Representatives (SSRs). The ideal candidate is motivated, eager to learn, and able to effectively manage multiple priorities in a fast-paced environment. Strong time-management, organization, and communication skills-both written and verbal-are essential. Previous management or supervisory experience is preferred, along with the ability to approach challenges with a solutions-focused mindset. Most importantly, we're looking for someone who leads by example, sets a positive standard for others, and is committed to helping the team succeed.

NO LAWN CARE EXPERIENCE? NO PROBLEM!

You don't need previous lawn care or landscape experience to succeed here! We provide comprehensive paid training to teach you our practices and procedures. You will have the full support of the management team to support you and your success!

ABOUT NATURESCAPE

Naturescape is a family-owned company that is 100% committed to making our customers happy with our lawn and landscape care. Since our humble beginnings in Appleton, WI in 1986, we have been committed to providing the highest quality service, guaranteeing satisfaction, and offering very affordable prices. Because of these continued commitments, we have grown and now have 38 locations around the Midwest and South.

We know that we owe this success to our outstanding team. We care about employee satisfaction and want you to love your job. Here at Naturescape, we have a team culture where management is always willing to train and take the time to help you succeed.

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches.

HERE'S WHAT OUR EMPLOYEES LOVE ABOUT WORKING AT NATURESCAPE

"Naturescape is an awesome company to work for . . . very generous and have always been very caring and understanding. I am happy to have chosen Naturescape for my career."\

"I feel that my job is rewarding and fulfilling. I feel as though I can make a difference."\

"Extremely happy with the support that is offered in order to do my job better."\

"Family owned and always trying to make it a better place to work."\