Appeals Coordinator

BlueCross and BlueShield of South Carolina; Columbia (SC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Subsidized health plans

401k retirement savings plan

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Job summary

BlueCross BlueShield of South Carolina is seeking an administrative assistant to maintain the proper flow of the requests for appeals within Palmetto GBA, a subsidiary company. You will enter data, log requests, assemble files, and ensure quality control of appeals.

The role is full-time, 40 hours per week, Monday through Friday, with potential early start times after training. CMS security clearance is required due to government contract work.

Qualifications

• High School Diploma or equivalent.
• 1 year administrative support/clerical experience.

Responsibilities

• Researches requests, enters appropriate data to identify case specifics and builds appeals cases on the system.
• Logs requests to appropriate functional area, generates letters, assembles files, orders records and obtains additional information as directed.
• Ensures quality control of all appeals on the appeals system, pends documents to be saved electronically, and prepares case files for review and/or further routing.

Skills

Word processing

Spreadsheet software

Organizational skills

Customer service

Judgment

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Summary

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but we've been part of the national landscape for more than seven decades, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies, allowing us to build on various business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Description

Position Purpose: Responsible for maintaining the proper flow of the request for appeals.

Logistics: Palmetto GBA - one of BlueCross BlueShield of South Carolina's subsidiary companies.

Government Clearance: This position requires CMS Security Clearance as it falls within a division subject to Centers for Medicare and Medicaid Services residency requirements.

SCA Benefit Requirements : BlueCross BlueShield of South Carolina and its subsidiary companies have contracts with the federal government subject to the Service Contract Act (SCA). Under the McNamara-O'Hara Service Contract Act (SCA), employees cannot opt out of health benefits. Employees will receive supplemental pay until they are enrolled in health benefits 28 days after the hire date.

Location: This full-time opportunity is scheduled for 40 hours per week, Monday through Friday, from 8:00AM to 5:00PM. After successfully completing training, employees will be eligible to work between 6:00AM-900PM. The primary work location is at 17 Technology Circle, Columbia, SC 29203.

Sponsorship : This position is not eligible for sponsorship now or in the future.

What You'll Do

• Researches requests, enters appropriate data to identify case specifics and builds appeals cases on the system.
• Logs requests to appropriate functional area, generates letters, assembles files, orders records and obtains additional information as directed.
• Ensures quality control of all appeals on the appeals system, pends documents to be saved electronically, and prepares case files for review and/or further routing.

To Qualify For This Position, You’ll Need The Following:

Required Education: High School Diploma or equivalent

Required Work Experience: 1 year administrative support/clerical or job related experience.

Required Skills and Abilities

• Demonstrated proficiency in word processing and spreadsheet software.
• Effective organizational and customer service skills.
• Good judgment skills.
• Proficiency in spelling, punctuation, and grammar skills.
• Demonstrated written and verbal communication skills.

Required Software and Tools: Microsoft Office.

Our Comprehensive Benefits Package Includes The Following:

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommoda