Apparel Lead Full Time

BJ's Wholesale Club, Inc.; Waltham (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's membership

Paid time off

Health benefits

401(k) retirement plan

Employee stock purchase plan

Job summary

BJ's Wholesale Club, Inc. is seeking an Apparel Lead to oversee the apparel department, drive sales, and deliver excellent member service. You will manage inventory, merchandising, and seasonal strategies to meet financial goals while not directly supervising staff.

This role emphasizes teamwork, adherence to gold standards, planogram execution, and ensuring clean, well-presented displays. You will collaborate with the apparel team to achieve goals and maintain high standards of presentation and

Qualifications

• Retail experience: 2–3 years in apparel/fashion.
• Strong customer service and issue resolution.
• Merchandising knowledge and planogram execution.
• Attention to detail and high presentation standards.
• Willingness to work flexible hours, including evenings/weekends/holidays.

Responsibilities

• Provide exceptional customer service by greeting and assisting members, answering questions, and ensuring a positive shopping experience.
• Oversee inventory levels, conduct regular stock checks, and coordinate with leadership to ensure product availability.
• Maintain planograms and visual merchandising standards to create an appealing shopping environment.
• Ensure apparel displays meet BJ's Gold Standards for presentation and cleanliness.
• Set up and maintain planograms according to guidelines, ensuring correct product placement and signage.
• Ensure promotions and signage are visible and accurate.
• Comply with company policies, procedures, and safety standards.
• Collaborate with the apparel team to achieve sales goals and maintain high performance.
• Communicate feedback to improve member experience and overall business.

Skills

Retail experience

Customer service

Organizational skills

Attention to detail

Flexibility

Communication

Job description

A World-Class Team BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
• Eligibility requirements vary by position.

The Apparel Lead will be responsible for overseeing the apparel department, ensuring the highest level of customer service, and driving sales. This role involves managing inventory, merchandising, and executing seasonal strategies to meet the financial goals. The Apparel Lead does not have direct supervisory responsibilities but plays a critical role in supporting business performance and enhancing the Member experience.

Team Members: Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. We strive for flawless execution and hold ourselves accountable. Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to elevate any concerns, as appropriate. Ensure a safe and positive environment for our members and each other. Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals. Move with speed and agility in everything we do. Innovate and adapt so we can move as fast as the world around us. Maintain a friendly and positive attitude.

Members: Deliver service excellence through all points of contact. Resolve and deescalate to address every member concern. Ensure a safe and positive environment and experience for the members.

Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Work as a team to deliver GOLD club standards daily. Work with commitment and pride to deliver GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside and out Know your Business: Understand how to access and read production and/or financial performance reporting for your department See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

• Customer Service: GAA - Great, Anticipate, Appreciate. Provide exceptional customer service by greeting and assisting members, answering their questions, and ensuring a positive shopping experience.
• Inventory Management: Oversee inventory levels, conduct regular stock checks, and coordinate with the Club Leadership team to ensure product availability. Ensure backstock remains organized and can easily be replenished to the sales floor. Manage the clearance, salvage and markdown execution as communicated via My Work to ensure desired sell thru goals are achieved.
• Merchandising: Implement and maintain planograms and visual merchandising Gold Standards to create an appealing shopping environment. Ensure that displays are attractive, organized, and stocked. Follow guidance, playbooks and planograms to ensure highly visible - prominent locations are executed as expected.
• Gold Standards Compliance: GOLD - Grand Opening Look Daily. Ensure all apparel displays and merchandise meet BJ's Gold Standards for presentation and cleanliness. Product is organized and stacked to the correct heights while continuing to reference BJ's Connect in order to remain current with company expectations.
• Planogram (POG) Execution: Set up and maintain HVS and apparel tables/displays according to the current Planogram (POG) guidelines. Ensure all products are correctly placed within the department and signed accurately.
• Pricing and Promotions: Ensure promotional events and signage are visible, accurate and executed timely.
• Compliance: Ensure compliance with company policies, procedures, and safety standards.
• Collaboration: Train, influence, motivate and support the apparel team to achieve sales goals and maintain high standards of performance. Be the Subject Matter Expert regarding the expectations on visual merchandising and presentation standards.
• Communication: Provide feedback and maintain open lines of communication on ways to improve the member experience and the overall business.
• Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed. Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Retail Experience: Minimum of 2-3 years of experience in a retail environment, preferably in soft lines, apparel or fashion.
• Organizational Skills: Task Oriented, reliable and a goal-setter.
• Customer Service: Demonstrated experience in providing excellent customer service and resolving customer issues.
• Merchandising Knowledge: Familiarity with merchandising principles and experience with Planogram (POG) execution.
• Attention to Detail: Strong attention to detail and ability to maintain high standards of presentation and cleanliness.
• Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, as needed.

Job Conditions

Frequent standing and movement on hard surfaces. Regular lifting of up to 30 pounds; occasional heavier lifting with assistance.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.00 - $22.50.

We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.

Who We Are

BJ's Wholesale Club is driven by a powerful purpose: we take care of the families who depend on us. More than 8 million members rely on us for unbeatable value and convenience. Headquartered in Marlborough, Massachusetts, BJ's is a leading membership warehouse club with over 250 clubs, nearly 200 BJ's Gas stations and eight distribution centers across 21 states - and growing. BJ's offers the highest-quality fresh produce, meat, deli and bakery items as well as apparel, electronics, home goods and more - all at unbeatable value. Our members shop how and when they want, whether it's in our clubs, online or with curbside pickup.