Apparel Customer Experience Specialist

Kroger; Parker (AL); On-site; USD 1,515,000 - 2,066,000; Full time

Job summary

Kroger in Parker, AL is seeking an enthusiastic Customer Service Associate to create an outstanding shopping experience. You will help customers, answer questions about products, keep the department clean, stocked, and organized, and support the department manager in achieving sales goals.

You will learn product details, assist with merchandising, follow safety procedures, and participate in store programs to ensure a welcoming environment and efficient daily operations.

Qualifications

• Minimum age 18.
• Must meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.
• High school diploma or equivalent preferred.

Responsibilities

• Answer questions regarding products and assist customers across the department and store.
• Gain and maintain knowledge of products to respond to inquiries and make suggestions.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, friendliness, and a clean, orderly department.
• Demonstrate creative merchandising and keep displays stocked.
• Maintain workload to meet production deadlines and complete paperwork per policy.
• Follow merchandising, cash control, labor control, safety and loss prevention rules.
• Promote sales through intercom announcements and store programs.
• Identify unsafe conditions and notify management; reinforce safety procedures.

Skills

Customer service

Product knowledge

Merchandising

Cash handling

Second language

Education

High school diploma or equivalent

Job description

Kroger in Parker, AL is seeking an enthusiastic Customer Service Associate to create an outstanding shopping experience. You will help customers, answer questions about products, keep the department clean, stocked, and organized, and support the department manager in achieving sales goals.

You will learn product details, assist with merchandising, follow safety procedures, and participate in store programs to ensure a welcoming environment and efficient daily operations.