APPAREL/CLERK

Fred Meyer; Snohomish (WA); On-site; USD 21,000 - 26,000; Full time

Job summary

Fred Meyer in Washington state is hiring a Customer Service Associate to create outstanding experiences for customers and maintain a safe, clean store environment. You will assist management in meeting sales goals, answer product questions, stock merchandise, and ensure displays meet company standards.

Role requires 18+ years old, basic math skills, and a high school diploma or equivalent. Second language skills are a plus and the store emphasizes respect and integrity.

Qualifications

• Must be at least 18 years old.
• Able to meet the physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.
• High school diploma or equivalent.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals for the department.
• Maintain a safe and clean environment that encourages customer return.
• Answer questions regarding products and provide recommendations.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies and follow company policies.
• Observe and adhere to health, safety and civil codes.
• Keep displays stocked and maintained to department standards.
• Promote sales through effective merchandising and announcements.

Skills

Customer service

Communication

Basic math

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Minimum 18 years of age
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Desired

• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products.
• Maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.