APPAREL/CLERK

Fred Meyer; Grants Pass (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Fred Meyer in Grants Pass, Oregon is seeking a department/retail team member to create an outstanding customer experience and support department goals. You will assist customers, answer product questions, maintain inventory, and ensure a clean, safe, and well-merchandised department.

The role emphasizes product knowledge, effective communication, and adherence to policies and safety procedures, with opportunities to contribute to promotions and store performance.

Qualifications

• Provide excellent customer service and assist customers with product questions.
• Maintain knowledge of department products and offer informed suggestions.
• Ensure a welcoming, helpful environment and answer customer inquiries.

Responsibilities

• Create an environment that enables customers to feel welcome and appreciated by answering questions about department and store products.
• Gain and maintain knowledge of products and respond to questions with helpful suggestions.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions and observe shift hours.
• Follow health, safety, and civil codes.
• Model friendly customer service and keep the department clean and orderly.
• Demonstrate creative merchandising and keep displays stocked.
• Be aware of product arrival dates and manage workload to meet deadlines.
• Complete paperwork according to policy and follow cash, labor, and safety controls.

Skills

Customer service

Merchandising

Product knowledge

Cash handling

Teamwork

Education

High school diploma or equivalent

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• Minimum 18 years of age
• Must be able to meet the minimum physical demands of the position.
• Knowledge of basic math: counting, addition, and subtraction.

Desired

• High school diploma or equivalent.
• Second language: speaking, reading and/or writing.

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Observe scheduled shift operating hours.
• Adhere to all local, state and federal health and civil codes.
• Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
• Demonstrate creative merchandising.
• Keep displays fully stocked and conditioned according to department standards.
• Be aware of arrival dates of products.
• Maintain workload to guarantee that production deadlines are met.
• Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
• Complete all paperwork according to company policy.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
• Promote sales through intercom announcements.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.