APPAREL/CASHIER

Fred Meyer; Salem (OR); On-site; USD 30,000 - 42,000; Full time

Job summary

Fred Meyer in Salem is seeking a friendly, reliable cashier to deliver outstanding service and help create a welcoming shopping environment. You will greet customers, answer questions about products, and process transactions at the checkout with accuracy.

This role requires basic math, the ability to work under pressure, and adherence to cash handling and safety procedures. A high school diploma or equivalent and previous customer service experience are preferred.

Qualifications

• Successfully completed checker training.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math: counting, addition, and subtraction.
• Must be able to meet the minimum physical demands of the position.
• Must be 18 or older.
• High school diploma or equivalent.
• Customer service experience.
• Courtesy Clerk.
• Second language: speaking, reading and/or writing.

Responsibilities

• Be visible, friendly, and actively greet, engage and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale system, and handle various tenders, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Record the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad.
• Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items, such as Alcohol, Tobacco, Fireworks, and Videos.
• Follow procedures to limit shrink...
• Able to complete transactions in the time allotted to ensure productivity benchmarks are met.
• Report pricing discrepancies as directed by company policy.
• Stay current with present, future, seasonal and special ads.

Skills

Checker training

Stress management

Effective communication

Basic math

Physical ability

Age 18+

Education

High school diploma or equivalent

Tools

POS system

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum

Minimum

• Successfully completed checker training
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math: counting, addition, and subtraction
• Must be able to meet the minimum physical demands of the position
• Must be 18 or older

Desired

• High school diploma or equivalent
• Customer service experience
• Courtesy Clerk
• Second language: speaking, reading and/or writing

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the the store.
• Gain and maintain knowledge of products sold within the store and be able to respond to questions and make suggestions about products.
• Responsible for being visible, friendly, and actively greeting, engaging and assisting customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Observe scheduled shift operating hours.
• Receive accurate payment for merchandise; makes change; processes checks, credit and debit charges according to proper departmental procedures for paperwork and the performance of duties.
• Understand the Point of Sale system, and handle various tenders, rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Record the sale of items to the register by moving merchandise across the scan window, using a hand-held scanning gun or, if necessary, the 10-key pad.
• Understand and adhere to the company's cash handling procedures and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items, such as Alcohol, Tobacco, Fireworks, and Videos.
• Follow procedures to limit shrink such as, but not limited to: checking for bottom of basket, scanning all items to ensure proper balance on hand, avoid manual hand rings, and close the loop procedures.
• Able to complete transactions in the time allotted to ensure productivity beach marks are met.
• Report pricing discrepancies as directed by company policy.
• Stay current with present, future, seasonal and special ads.

• Offer and/or mention to customers all company directives such as Kroger Personal Finance, fundraising requests, customer service surveys, fuel points.
• Keep checkout area clean by wiping down all surfaces.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.