APP (NP/PA) In-basket Management (Virtual)

Beth Israel Lahey Health; Beverly (MA); Remote; USD 90,000 - 130,000; Full time

Job summary

Beth Israel Lahey Health is seeking an experienced Nurse Practitioner or Physician Assistant for a virtual role in in-basket management. The ideal candidate will manage clinical tasks, support clinicians, and ensure high-quality patient care. This position offers flexibility with a focus on primary care experience and proficiency with Epic.

Qualifications

• Certified NP or PA with licensure in Massachusetts.
• DEA & MCSR certifications required.
• Minimum 3 years of primary care experience.

Responsibilities

• Manage clinical tasks including medication refills and results communication.
• Cover in-basket items for physicians on leave.
• Convert patient inquiries to telemedicine visits.

Skills

Communication

Flexibility

Adaptability

Independence

Education

Master’s degree in Nursing or Physician Assistant Studies

Tools

Epic

Job description

APP (NP/PA) In-basket Management (Virtual)

Join to apply for the APP (NP/PA) In-basket Management (Virtual) role at Beth Israel Lahey Health.

Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description: Beth Israel Lahey Health Primary Care is seeking an experienced Nurse Practitioner (NP) or Physician Assistant (PA), preferably Family Medicine trained, with a minimum of three years of primary care experience to support clinicians and practices on clinical Epic in-basket management. This position can be mainly or completely remote.

Role Overview: This role will address, manage, and close the loop on all clinical aspects of in-basket tasks, including:

• Handling portal messages, clinical staff messages, medication refills, anticoagulation management, form completion, results management/communication
• Assisting with management of clinical trigger words (when a nurse is unavailable) and document review
• Covering in-basket items for physicians and/or APPs on leave or vacation
• Converting clinical triage and/or patient inquiries to telemedicine visits (for Hybrid APPs)
• Work may be performed outside of normal practice hours based on practice needs
• Perform additional duties as required to support the success and efficiency of the virtualist program and organization
• No weekends or on-call required

Qualifications:

• Certified NP or PA with licensure in Massachusetts
• DEA & MCSR certifications
• Master’s degree in Nursing or Physician Assistant Studies
• Minimum 3 years of primary care experience
• Proficiency with Epic

The ideal candidate is a strong communicator, flexible and adaptable, capable of working independently, engaging effectively with clinical teams, and committed to delivering high-quality patient care.

Diversity is a core value at Beth Israel Lahey Health. We are passionate about building and sustaining an inclusive and equitable working and learning environment for our staff. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

As a healthcare organization, we have a responsibility to care for and protect our patients, colleagues, and communities. Beth Israel Lahey Health requires all staff to be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people work together—nurses, doctors, technicians, therapists, researchers, teachers, and more—making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled