Apartment Technician - Charlotte

masseyservices; Charlotte (NC); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Vacation - Holidays - Sick Days

Disability Insurance

401(k) with company match

Tuition Reimbursement

Job summary

Massey Services, based in Orlando, Florida, is seeking a customer-focused professional to manage the overall customer experience in a fast-paced environment. You will communicate clearly, complete required paperwork accurately and timely, and tailor service plans to meet each customer's needs.

The role emphasizes strong verbal and written communication, a valid driver’s license, and a commitment to total customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Valid Driver's License and clean driving record.
• Background checks completed on all candidates.

Responsibilities

• Ensure accurate and timely completion of required paperwork.
• Enhance the customer experience through effective communication.
• Propose customized service plans that meet customer needs.

Skills

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation's largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Compensation: $17.00 to $19.00 per hour

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary:

Ideal candidate will possess a "can do" attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: "Total Customer Satisfaction"

Requirements:

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace