Apartment tech - Raleigh NC

Massey Services, Inc.; West Virginia; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid vacation/holidays

Life Insurance

Disability (Short & Long Term)

Tuition Reimbursement

Job summary

Massey Services, Inc. is seeking a customer-focused professional to manage the overall experience of our clients. You will guide customers through required paperwork, assess needs, and propose tailored service plans.

Strong communication is essential to deliver top‑notch service in a fast-paced environment. Ideal candidates have a high school diploma or GED, a valid driver's license with a clean record, and will undergo background checks.

Qualifications

• Customer service experience preferred.
• Strong verbal and written communication skills.

Responsibilities

• Ensure a positive customer experience through accurate and timely paperwork.
• Assess customer needs and propose a suitable service plan.
• Communicate clearly with customers and team members to ensure satisfaction.
• Maintain records and documentation per company standards.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma. Compensation: $17.00 to $19.00 an hour Massey Services will be the leader in providing an environmentally responsible and superior service. Our Company will grow by adhering to the highest standards of performance and professionalism.

Compensation Plan:

• Medical, Dental, and Vision
• Paid Life Insurance
• Vacation - Holidays - Sick Days
• Short & Long Term Disability
• 401(k) Retirement Plan with company match
• Tuition Reimbursement Program
• And much more

Position Summary

Ideal candidate will possess a “can do” attitude with strong work ethic and must be adept to work in a fast paced environment. Strong verbal and written communication skills. Is responsible for the overall experience of our customers. Must be a Strong communicator and provide accurate & timely completion of required paperwork. Compares and evaluates possible customer service solutions and recommends a customized service plan that best meet their needs. We are dedicated to finding and developing the best people. We want individuals who share our core values and demonstrate a passion for: “Total Customer Satisfaction”.

Requirements

• High School Diploma or Equivalent (GED)
• Valid Driver's License and Clean Driving Record
• Background checks completed on all candidates considered for hire

Massey Service is an Equal Opportunity and Drug Free Workplace

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for four decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 190+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee, Alabama and Oklahoma.