Apartment Manager - Everett and Lynnwood

YWCA Seattle | King | Snohomish; Everett (WA); On-site; USD 53,037 - 55,792; Full time

Benefits offered by this job

Medical insurance

Retirement plan

Generous vacation, holiday, and sick leave

Job summary

A community-focused organization in Everett is seeking an Apartment Manager to oversee the management and services for affordable housing properties. The role involves ensuring compliance with LIHTC regulations, coordinating maintenance, and supporting resident engagement initiatives. Candidates should have a high school diploma, relevant housing management experience, and proficiency in property management software. Competitive hourly rate and benefits offered.

Qualifications

• 2+ years of housing management experience in a multi-unit setting.
• Comprehensive understanding of public housing regulations.
• Strong proficiency in property management software.

Responsibilities

• Ensure full compliance with LIHTC regulations.
• Collaborate with maintenance staff for timely repairs.
• Oversee day-to-day leasing operations.

Skills

Housing management

Public housing regulations

Leadership

Communication

Organizational skills

Bilingual or multilingual proficiency

Education

High school diploma or equivalent

LIHTC certification (willing to obtain)

Tools

Microsoft Office

Yardi

Job description

Overview

Apartment Manager - Everett and Lynnwood. This on-site role provides management and on-site services for LIHTC-funded affordable housing properties: Luella (90 units), Pathways (5 units), and Trinity (22 units).

You will support residents in lease adherence and maintain a safe, well-maintained property. You will work under the Associate Director of Permanent Housing to align all operational, financial, and property activities with the YWCA’s mission to provide high-quality, affordable housing.

Responsibilities

• LIHTC Compliance & File Management
  
  
  
  • Ensure full compliance with LIHTC regulations, including income certifications, asset verification, lease agreements, and annual recertifications
  
  
  • Maintain accurate and organized tenant files per applicable housing agency and YWCA requirements
  
  
  • Submit LIHTC certification documentation to FIRMA within required timeframes
  
  
  • Partner with asset management on audit preparation and responses to monitoring agencies
  
  
  • Oversee the implementation of resident lease obligations, ensuring alignment with LIHTC program rules and YWCA policies
  
  
  • Identify, document, and address lease non-compliance and resident concerns in a consistent, trauma-informed manner
  
  
  
  


• Maintenance & Property Oversight
  
  
  
  • Collaborate with maintenance staff and vendors to ensure timely repairs, unit turnovers, and upkeep at Luella, Pathways, and Trinity
  
  
  • Report emergency maintenance incidents following escalation procedures
  
  
  • Serve as on-site representative regarding legal notices, repair timelines, and maintenance communications
  
  
  • Ensure timely follow-up and resolution of open maintenance projects
  
  
  • Conduct regular inspections to uphold physical standards, safety, and cleanliness
  
  
  • Assess and differentiate between levels of crisis and respond appropriately or escalate when necessary
  
  
  • Promptly report and document critical incidents per policy and regulatory guidelines
  
  
  • Monitor overall property conditions to ensure compliance with lease, health, safety, and regulatory standards
  
  
  
  


• Leasing & Occupancy Management
  
  
  
  • Oversee day-to-day leasing operations, including application review, rent collection, unit readiness, and inspections
  
  
  • Coordinate with Centralized Applications Team to advertise vacancies and process applicants in alignment with Fair Housing and LIHTC rules
  
  
  • Monitor rent payments, issue notices, and initiate legal proceedings as necessary while supporting housing stability
  
  
  • Conduct move-in/move-out inspections and provide new resident orientations, including education on lease terms and LIHTC compliance
  
  
  
  


• Resident Engagement & Community Building
  
  
  
  • Act as the primary on-site contact for residents across both properties, fostering a safe, inclusive, and respectful community
  
  
  • Approach resident interactions with empathy and trauma-informed communication
  
  
  • Enforce community standards and lease terms consistently and equitably
  
  
  • Coordinate with case managers and external service providers to connect residents with needed resources (employment, education, health services, or crisis response)
  
  
  • Support resident voice and inclusion in community or property-related decisions when appropriate
  
  
  
  


• Financial Support & Data Entry
  
  
  
  • Enter occupancy data (e.g., move-ins/move-outs) accurately into the Yardi property management system
  
  
  • Transmit resident payments to the Housing Finance Team according to internal procedures
  
  
  • Maintain well-organized digital and physical documentation in compliance with YWCA protocols
  
  
  
  

Qualifications

• Required


• High school diploma or equivalent


• 2+ years of housing management experience in a multi-unit setting with leasing compliance duties


• Comprehensive understanding of public housing regulations (HUD, HOME, Section 8)


• Willingness to obtain LIHTC certification within six months of hire


• Proficiency in Microsoft Office and property management software (e.g., Yardi)


• Strong leadership, communication, and organizational skills

• Preferred


• LIHTC/affordable housing certifications (e.g., ACE, HCCP, COS)


• 5+ years of direct experience in apartment, property, or housing management


• 2+ years of direct experience with layered funding programs (e.g., HUD, HOME, Section 8)


• Bilingual or multilingual proficiency

Rate, Hours, Benefits

• Hourly, non-exempt: $38.50 - $40.50 per hour


• 40 hours per week


• FLSA Classification: Non-Exempt


• Benefits include medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans


• At time of hire, employees may enroll in Fidelity 403b Plan; after two years, potential participation in the YWCA Retirement Fund with 14% employer contribution

YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived experience is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities furthest from opportunity.

Mental Health Considerations

All employees interact with clients who have experienced or are experiencing trauma. We encourage seeking support and practicing self-care.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer. To read more about this, view the EEO poster.

Contact us

[e-mail] with any questions or if you need accommodation for your application.