Apartment Maintenance Technician I

Redwood Living; Troutman (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Redwood Living seeks an Apartment Maintenance Technician in Troutman, NC. This role involves routine and general maintenance of facilities, including groundskeeping, while ensuring excellent customer service.

Candidates should have at least 1 year of general maintenance experience and a valid driver’s license, with HVAC certification as a plus. Join a dedicated team and enjoy a supportive work environment focused on integrity and communication.

Qualifications

• 1 year of general maintenance experience is required.
• Valid driver's license is needed.
• HVAC certification is preferred.

Responsibilities

• Maintain and repair facilities and grounds as assigned.
• Prepare vacated apartments for release professionally.
• Complete minor plumbing, electrical, and carpentry tasks.
• Perform emergency maintenance as needed.

Skills

General maintenance experience

Customer service skills

Use of power tools

Education

High school diploma or equivalent

HVAC certification

Job description

About Redwood

At Redwood Living, Inc. (“Redwood”), we believe our success is driven by the people who power us. We are proud to be a multi-state employer with a growing team of over 650 employees committed to building neighborhoods and careers that thrive. Our employees are passionate, talented, and empowered to make decisions that positively impact the lives of our residents. From on‑site teams to corporate leadership, every Redwood team member plays a vital role in delivering exceptional experiences. We foster a culture rooted in integrity, open communication, and a commitment to exceeding expectations.

As we continue to expand our footprint and grow our team, we seek individuals who share our values and are excited to contribute to a dynamic, forward‑thinking organization. At Redwood, you’ll find more than a job – you’ll find a place to grow, lead, and make a difference.

Core Values

• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun

Position Overview

Each Redwood Neighborhood has an Apartment Maintenance Technician whose primary responsibilities involve performing routine and general maintenance on the facilities, buildings, and equipment on site, plus performing certain groundskeeping tasks. Daily responsibilities include utilizing various power tools, completing unit turns, and troubleshooting appliances. An aspect of the role involves customer service and communication with both residents and fellow employees. This role will be expected to act as a Redwood ambassador and always provide a positive employee and resident experience. Service Technicians enter residents’ homes to complete work orders and will be expected to handle repairs and communications in a manner that promotes the best possible experience for residents.

Duties & Responsibilities

• Maintain and repair facilities, buildings, and grounds as assigned through work orders
• Prepare vacated apartment homes for release quickly and professionally
• Complete minor plumbing, electrical, carpentry, painting, and drywall tasks
• Minor plumbing system repairs (clearing drains, toilet issues, repair/replace water heaters)
• Service kitchen appliances, washers, dryers, and garage issues when necessary
• Emergency maintenance as part of an on‑call emergency schedule
• Follow safety standards at all times
• Snow removal
• All other related duties as assigned

Required Qualifications

• 1 year of general maintenance experience
• Valid driver’s license
• High school diploma or equivalent

Preferred Qualifications

• HVAC certification
• Apartment maintenance experience