Apartment Maintenance Service Technician (M3)

smcinternalcareers; Silver Spring (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

SMC is seeking a Service Technician in Silver Spring, MD to diagnose problems and perform repairs across HVAC, electrical, plumbing, carpentry, and more. You will follow safety standards, complete maintenance tasks, document work, and support on-call rotations.

You will maintain tools, follow the internal quality controls, and contribute to community engagement as part of a hands-on maintenance team. Previous maintenance experience preferred.

Qualifications

• Three years of maintenance experience required.
• Basic Electric class completion required.
• Must complete internal maintenance training within 1 year.

Responsibilities

• Diagnose problems and perform repairs across HVAC, electrical, plumbing, carpentry.
• Address service requests and document work performed.
• Maintain inventory and participate in preventive maintenance.
• Participate in on-call rotation and emergency maintenance as needed.
• Ensure quality control and proper documentation.

Skills

Superb customer service skills

Strong written and verbalCommunication

Records management

Follow directions

Technology proficiency

Occupational hazard knowledge

Safety consciousness

Mathematics & measurement basics

Lift up to 80 pounds

Education

Three years of maintenance experience

Basic Electric class (SMC internal)

All other internal maintenance training

Job description

WHAT WE ARE LOOKING FOR:

We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, Masonry and appliances.

WHAT WE EXPECT FROM YOU:

• Address, follow up and document service requests
• Maintain an inventory of adequate supplies
• Perform preventive maintenance on fan coil and convector HVAC unit
• Complete additional preventive maintenance inspections as scheduled
• Participate in on-call rotation as scheduled
• Make repairs to grounds and drainage
• Ensure all work and documentation comply with internal quality control standards
• Maintain personal supply of tools as designated by SMC's Tool Checklist
• Address emergency maintenance as needed
• Perform other duties as assigned by manager or supervisor
• Contribute to community and company engagement efforts

JOB KNOWLEDGE & SKILLS:

• Superb customer service skills
• Strong written and verbal communication skills
• Ability to keep neat and accurate records
• Capacity to understand and follow directions
• Competence with technology
• Knowledge of current occupational hazards
• Safety consciousness
• Understanding of basic mathematical and measurement principles
• Ability to lift 80 pounds to the shoulder and carry
• Ability to effectively and efficiently complete the following functions:
• Electrical
  • De-energize, test, and safely repair or replace switch and load devices, fuses, and appliances up to 40 amps
• Plumbing
  • Unclog drains of all types
  • Repair and replace all plumbing and trim fixtures and their components
  • Sew copper pipe up to ¾\"
  • Install, repair and replace drain, waste, and vent piping of all materials
  • Perform preventive maintenance on electric and gas-fired water heaters
  • Repair and replace domestic water pipes up to ¾\", including valves
• Carpentry
  • Repair and replace wood cabinets, counter tops and vanities
  • Caulk doors, windows and floors
  • Install and repair closet doors
  • Install stair treads
  • Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers
  • Install thresholds
  • Repair and replace floor tile, sheet vinyl and wood floors
  • Repair and replace wooden trim and vinyl cove base, chair rail, quarter round and crown molding
  • Repair and replace underlayment and sub-floor
  • Repair and replace wood framing members
• Ceramic/Drywall
  • Remove and replace grout and caulking\
  • Repair and replace ceramic tiles on walls and floors
  • Repair and replace drywall
  • Install bathroom fixtures
  • Properly address moisture-damaged materials

• Three years of experience in maintenance related field(s)
• Successful completion of Basic Electric class offered at SMC internal training facility
• Successful completion off all other basic maintenance classes offered internally and all on-the-job training within one year of hire date