Apartment Maintenance Service Technician (M2)

smcexternalcareers; Capitol Heights (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

50% live-on discount

Job summary

SMC is seeking an Apartment Maintenance Service Technician responsible for diagnosing and repairing HVAC, plumbing, electrical, carpentry, drywall, and related systems in our residential community. The role requires hands-on troubleshooting, preventive maintenance, and documentation while supporting on-call rotations and on-site operations.

The ideal candidate will have seven years of maintenance experience, strong safety awareness, and excellent customer service/communication skills to interact

Qualifications

• Seven years of experience in maintenance-related fields.
• Proven ability to diagnose and repair HVAC, plumbing, electrical, carpentry, and related systems.
• Ability to follow safety protocols and maintain documentation.

Responsibilities

• Diagnose problems and perform repairs on HVAC, electrical, plumbing, carpentry, drywall, and related systems.
• Provide preventive maintenance on HVAC units and other community assets.
• Address service requests, document work, and participate in on-call rotation.
• Maintain supply inventory and ensure quality control compliance.
• Assist with grounds/drainage repairs and engage with residents and management.

Skills

Customer service

Communication

Record keeping

Safety awareness

Math & measurement

Heavy lifting

Technical aptitude

Job description

Seeking a professional skilled and experienced apartment maintenance service technician with property management maintenance experience, specifically skilled in advanced HVAC Universal CFC , plumbing and electrical. Must be dependable, and available for on-call rotating schedule. Candidate must have a valid driver's license and their own reliable vehicle. A 50% live-on discount is offered for this position.

WHAT WE ARE LOOKING FOR:

We're seeking a Service Technician with whatever-it-takes approach to join our team! In this full-time role, you'll be responsible for ensuring the physical asset of the community meet both the company standards and applicable laws. As technician, you'll be diagnosing problems and making repairs. You will provide hands on and trouble-shooting in areas such as HVAC, electrical, plumbing, carpentry, dry walling, exterior structure, tiling, masonry and appliances.

WHAT WE EXPECT FROM YOU:

• Address, follow up and document service requests
• Maintain an inventory of adequate supplies
• Diagnose HVAC problems and repair or replace components, as needed
• Perform preventive maintenance on fan coil and convector HVAC units
• Complete additional preventive maintenance inspections as scheduled
• Participate in on-call rotation as scheduled
• Make repairs to grounds and drainage
• Ensure all work and documentation comply with internal quality control standards
• Maintain personal supply of tools as designated by SMC's Tool Checklist
• Address emergency maintenance as needed
• Perform other duties as assigned by manager or supervisor
• Contribute to community and company engagement efforts

JOB KNOWLEDGE & SKILLS:

• Superb customer service skills
• Strong written and verbal communication skills
• Ability to keep neat and accurate records
• Capacity to understand and follow directions
• Competence with technology
• Knowledge of current occupational hazards
• Safety consciousness
• Understanding of basic mathematical and measurement principles
• Ability to lift 80 pounds to the shoulder and carry
• Working knowledge of boiler room components
• Ability to effectively and efficiently complete the following functions:

• Electrical
  • Safely complete work on 277 Volts -- 200 Amps not connected to a main bus
• Plumbing
  • Unclog drains of all types
  • Repair and replace all plumbing and trim fixtures and their components
  • Repair and replace drain, waste, and vent piping of all material
  • Repair and replace electric water heaters and gas waters heater up to 199,999 BTU
  • Repair and replace domestic water pipes up to three inches, including valves
• Carpentry
  • Repair and replace wood cabinets, counter tops and vanities
  • Caulk doors, windows and floors
  • Repair and replace interior and exterior doors, and hardware
  • Install stair treads
  • Install patio door rollers, locks, Charlie bars, security pins and patio screen rollers
  • Install thresholds
  • Repair and replace floor tile, sheet vinyl and wood floors
  • Repair and replace wooden trim and vinyl cove base, chair Rail, quarter round and crown molding
  • Repair and replace underlayment and sub-floor
  • Repair and replace wood framing members
• Ceramic/Drywall
  • Remove and replace grout and caulking
  • Repair and replace ceramic tiles on walls and floors
  • Repair and replace drywall
  • Install bathroom fixtures
  • Properly address moisture-damaged materials

• Seven years of experience in maintenance-related field(s)
• Completion off all basic maintenance classes and on-the-job training within one year of hire date