Apartment Maintenance Service Supervisor

General Services Corporation (GSC); South Carolina; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

General Services Corporation (GSC) is seeking a Service Operations Manager to supervise the service department and staff, delivering exceptional resident service and maintaining a prime physical condition of the community. You will manage work orders, inspections, and budget reporting while enforcing company standards and safety policies.

The role involves supervising service employees, coordinating on-site operations, and participating in on-call duty to meet property needs.

Responsabilidades

• Supervise service technicians, carpenters, turnover coordinators, customer service representatives, and pool attendants.
• Oversee all on-site service operations including work orders, turnover service, vehicles, equipment, paper flow, and communication.
• Ensure timely completion of all inspections and reports.
• Participate in on-call duty as needed or mandated by the needs of the property.
• Maintain appropriate staffing (hire and termination authority); interview applicants for all service positions.
• Approve timecards in the HRIS system for all service employees.
• Ensure employees are trained on the O&M Plans for Lead, Asbestos, Mold and Meth, Asbestos Work Practice Manual, the Emergency Response Plan, the HazCom Program, and the Respiratory Protection Program, as applicable.
• Ensure all necessary Personal Protective Equipment (PPE) is available to employees.
• Train employees as new chemicals (Safety Data Sheets) are introduced in the workplace in accordance with the HazCom Program.
• Hazard Communication Program: Ensure that E-Binder is accurate with all documented on-site chemicals and is compliant with Safety Data Sheets.
• Hazard Communication Program: Ensure no chemicals are used on-site when there are no SDSs present.
• Hazard Communication Program: Ensure all containers are properly labeled.
• Hazard Communication Program: Arrange training for

Descripción del empleo

Description

General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company's continued success and that the Company and its employees must embrace common guiding principles in order to realize that success.

Description

General Services Corporation (GSC) has been in the business of providing multifamily housing since 1975. It is our belief that employees are core to the Company's continued success and that the Company and its employees must embrace common guiding principles in order to realize that success. The Company's guiding principles are trust, honesty, integrity, and ethical conduct. Sensitivity and responsiveness to our residents and employees are necessary to the growth and long-term success of the Company and its employees. Employees must be willing to make a commitment to these same principles, without compromise.

We Expect Every Employee To

• Conduct any and all communications with our customers, prospects, applicants, residents, or coworkers in a manner consistent with the Company's Customer Service Program and Philosophy
• Ensure adherence to all company policies and procedures

Summary

Responsible for supervision and administration of service department and service staff while providing exceptional customer service to residents. Ensure prime physical condition of the community, prompt quality service request responses, and market-ready apartments. Enforce adherence to environmental and OSHA regulation policies and procedures. Responsible for statistical reporting and budget.

SERVICE

• Supervise the following service employees: service technicians, carpenters, turnover coordinators, customer service representatives, and pool attendants (where applicable).
• Supervise all on-site service operations including work orders, turnover service, vehicles, equipment, paper flow, and communication.
• Supervise service request completion to include the distribution of work order assignments and maintaining an acceptable number and quality of completed work orders to Company standards.
• Ensure timely completion of all inspections and reports.
• Review and make recommendations on major equipment acquisitions.
• Supervise regular annual inspections for the condition of Presumed Asbestos-Containing Materials (PACM’s) and Lead-Base Paint (LBP) where applicable.
• Oversee the proper organization of the maintenance shop and storage of supplies and tools.
• Participate in on-call duty as needed or mandated by the needs of the property.

PERSONNEL

• Maintain appropriate staffing (hire and termination authority).
• Interview applicants for all service positions.
• Approve/Disapprove sick time, PTO, and vacation time usage and any other types of leave from work.
• Approve timecards in the HRIS system for all service employees.
• Ensure employees are trained on the O&M Plans for Lead, Asbestos, Mold and Meth, Asbestos Work Practice Manual, the Emergency Response Plan, the HazCom Program, and the Respiratory Protection Program, as applicable.
• Ensure all necessary Personal Protective Equipment (PPE) is available to employees.
• Train employees as new chemicals (Safety Data Sheets) are introduced in the workplace in accordance with the HazCom Program.

HAZARD COMMUNICATION PROGRAM

• Ensure that E-Binder is accurate with all documented on-site chemicals and is compliant with Safety Data Sheets.
• Ensure no chemicals are used on-site when there are no SDSs present.
• Ensure all containers are properly labeled.
• Arrange training for