Apartment Leasing Specialist - Resident Relations

JT Solution Partners, Inc.; Vancouver (WA); On-site; USD 25,000 - 39,000; Full time

Job summary

JT Solution Partners is seeking an Apartment Leasing Agent to join our multifamily staffing team and work at a residential community. You will focus on leasing and resident relations, aligned with property hours, and support operations with marketing, customer service, and admin duties.

The ideal candidate has experience in apartment leasing or related customer service roles, with knowledge of property management software preferred.

Qualifications

• Experience in apartment leasing or related customer service roles.
• Knowledge of property management software preferred.
• Strong communication and customer service skills.

Responsibilities

• Tour apartment units with prospective residents and provide detailed information about the community.
• Assist in leasing activities, including qualifying prospects and maintaining resident files.
• Facilitate communication between the leasing office and residents, organizing resident events as needed.
• Perform leasing, marketing, customer service, and administrative duties to support property operations.
• Maintain a professional appearance and ensure the leasing office reflects a welcoming environment.
• Establish and nurture relationships with current residents, prospects, and internal team members.

Skills

Customer service

Leasing experience

Property management software

Communication

Tools

Yardi software

Job description

JT Solution Partners is seeking an Apartment Leasing Agent to join our multifamily staffing team and work at a residential community. You will focus on leasing and resident relations, aligned with property hours, and support operations with marketing, customer service, and admin duties.

The ideal candidate has experience in apartment leasing or related customer service roles, with knowledge of property management software preferred.