Apartment Leasing Manager

Lancaster Campus; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Lancaster Campus is seeking an enthusiastic, outgoing Apartment Leasing Manager to lead on-site leasing and marketing efforts in Baton Rouge. You will be the first contact for leasing inquiries, schedule tours, and drive occupancy with proactive marketing and renewal programs.

Reporting to the General Manager, you’ll handle traffic tracking, market surveys, and training of new leasing staff while delivering outstanding customer service in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Excellent customer service and communication skills.
• Ability to work in fast-paced environment and manage multiple tasks.
• Proficient in Microsoft Office and property management software (Entrata) preferred.

Responsibilities

• Market and lease units to maximize occupancy
• Serve as first contact for leasing inquiries; schedule tours and convert prospects into residents
• Develop and implement proactive marketing initiatives and renewal programs
• Reach and maintain occupancy at target rates to support property finances
• Review market surveys to stay informed about local markets
• Walk model units daily to ensure readiness for presentations
• Record traffic and activity daily and follow up on inquiries
• Assist with hiring and training new leasing staff
• Handle administrative duties and maintain accurate records

Skills

Customer service

Communication

Office proficiency

Education

Bachelor degree or equivalent

Tools

Entrata

Microsoft Word

Excel

Outlook

Job description

Overview

Enthusiastic, outgoing leasing and sales professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Apartment Leasing Manager reports to the General Manager. This position is responsible for managing all leasing, on-site marketing and out-reach marketing initiatives to increase and maintain maximum occupancy of the property.

• Market and lease units in an effort to ensure maximum occupancy
• Serve as first point of contact for all leasing inquires; includes scheduling sales appointments, converting prospects into residents, and leading tours
• Develop and implement proactive marketing initiatives and efficient renewal programs
• Reach and maintain maximum occupancy of units at their maximum rates in an effort to ensure the property’s fiscal stability
• Complete and review market surveys to maintain current knowledge of local markets
• Walk model or market units daily to confirm readiness for presentation
• Record all traffic and activity daily
• Apply the Company’s guest card and follow-up programs in a prompt and consistent manner
• Notify prospects of application acceptance or rejection within 24 hours of determination
• Receive and record resident service requests ensuring full and accurate information is taken, and post completed service requests
• Follow up by phone on completed work orders taken each week
• Assist with hiring and training new leasing personnel
• Answer telephones as needed
• General administrative duties such as filing and typing

Qualifications

• Bachelor degree or equivalent combination of education and experience
• Valid driver’s license and current automobile insurance
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is preferred
• Ability to follow through with all necessary paperwork and ensure all deadlines are met
• Excellent customer service skills
• Ability to communicate effectively and professionally while operating in a fast paced environment