Apartment Leasing Agent

Lancaster Campus; Harrisonburg (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Campus Apartments is seeking an enthusiastic Apartment Leasing Agent to assist with day-to-day property operations and leasing. You will help maintain occupancy, process rental applications, and support renewal activities while coordinating with the General Manager.

Key responsibilities include handling leases, notices, licensing, check-outs, and reporting. The role requires strong communication, basic math, and proficient MS Office skills, with a friendly, professional approach to residents and

Qualifications

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance preferred.
• Proficient in Microsoft Word, Excel and Outlook.

Responsibilities

• Assist with leasing to ensure full occupancy and manage renewals.
• Maintain accurate availability records compatible with renewal reports.
• Approve and present rental applications to the General Manager.
• Manage property licenses and renewals in liaison with counsel and the City.
• Assist with check-out and inspections of vacated units.
• Ensure leases and resident check-ins are accurate and efficient.
• Investigate and respond to resident concerns and complaints promptly.
• Prepare weekly property performance reports as required.
• Assist in developing and implementing advertising/marketing programs.
• Assist in resident retention program development and implementation.
• Maintain courteous communication with residents, applicants, employees and vendors.
• Answer telephones as needed and perform general administrative duties.

Skills

Customer service

Communication

Time management

Education

Bachelor degree or equivalent combination of education and experience

First Aid/CPR certification

Tools

Microsoft Word

Microsoft Excel

Outlook

Office equipment operation

Job description

Overview

Enthusiastic, outgoing leasing professional wanted!

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

The Apartment Leasing Agent reports to the General Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.

• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
• Approve, enter and present all rental applications to the General Manager for execution
• Manage property licenses and the renewal process by liaison with legal counsel and the City
• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units
• Ensure that leases and resident check-ins are accurate and efficient
• Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager
• Assist in the preparation of weekly reports related to the property’s performance as required
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace
• Assist in the development and implementation of resident retention programs
• Maintain courteous communication with residents, applicants, employees and vendors
• Answer telephones as needed
• General administrative duties such as filing and typing

Qualifications

• Bachelor degree or equivalent combination of education and experience
• First Aid/CPR certification or willingness to obtain
• Valid driver’s license and current automobile insurance is preferred
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuum
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook