AOD Support Staff Registered MC Swing Shift

Volunteers of America Los Angeles; Los Angeles (CA); On-site; USD 27,345 - 28,778; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

A nonprofit organization dedicated to helping the vulnerable is seeking AOD Support Staff for a Registered MC Swing Shift. This role includes responsibilities such as monitoring treatment sessions, participating in group counseling, and ensuring the safety of program premises. Candidates must be registered in an Alcohol and Drug Counseling Certification program, and an AA degree is preferred. The position offers a pay rate of $19.85 - $20.89 per hour and includes various benefits.

Qualifications

• Must be registered and in good standing in an Alcohol and Drug Counseling Certification program.
• Experience with Electronic Health Records (EHR) is preferred.
• Ability to work with substance abuse clients and understand harm reduction approaches.

Responsibilities

• Provide counseling under supervision and participate in group sessions.
• Monitor safety and security at premises, including screening participants.
• Maintain written reports of daily activities and any unusual occurrences.

Skills

AOD Counseling

Client support

Crisis management

Communication

Education

Registered in an AOD Counseling Certification program

AA or higher degree in related field (preferred)

Tools

Electronic Health Records (EHR)

Job description

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AOD Support Staff Registered MC Swing Shift

VOALA
Helping Our Most Vulnerable Change Their Life Stories

Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.

PAY RATE: $19.85 - $20.89 Per Hour

BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.

JOB SUMMARY AND PURPOSE

In training to be an AOD counselor, the AOD Support Staff I MC – Registered provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. The participates in group counseling sessions and crisis management, and is in good standing pursuing the education and supervised hours required to achieve certification. Meets annual renewal requirements and submits annual renewal of Registration until Certification is earned.

DUTIES AND RESPONSIBILITIES

• AOD COUNSELING
  • Under guidance and supervision of a Certified AOD Counselor, the AOD Support Staff I learns alcohol and drug counseling functions including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures.
  • Collaborates with case manager and therapist to assist treatment and other plans; assists in required intervention; participates in group and educational sessions; assists in completing discharge and transition plans and completes required Electronic Health Records (EHR).
  • Transports program participants in the company vehicle to offsite appointments, as needed.
• BAG & PERSON SCREENING: Monitors search all participants’ belongings being brought into the Program each time a participant enters, including their pockets, while monitoring for any signs of substance use or bringing contraband into the program . This is a critical step in ensuring the safety and security of everyone. It is important to treat every participant with equal dignity and professionalism every time they are screened.
• Monitor premises to prevent and detect signs of intrusion and ensure security of the program by walking the floor and monitoring surroundings when outside accompanying beneficiaries and making reports as needed.
• PROGRAM SAFETY:
  • While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
  • Know location of fire exits, be prepared to assist participants in case of any emergency.
  • Monitor clients and conduct room checks; maintain records of client compliance of program rules, report to clinical/case management staff, assist clinical/case management staff as required.
  • Call Police or Fire Department in cases of emergency, such as fire, medical or psychiatric issues, or presence of unauthorized clients/persons.
• As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor.
• Responsible to complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
• ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES. Learn, understand and practice the professionalism expected – Put clients’/participants’ needs first.
• CLIENT/PARTICIPANT SUPPORT:
  • Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
  • Maintain office housekeeping; verifies all common areas, laundry areas and restrooms are clean and disinfected & fully operational
  • Monitor and records client self-administration of medication in accordance with organization Policies and Procedures
  • As required by the Program, assist Program staff during provision of services to clients/participants, including meal preparation/serving, set-up for classes, meetings, recreation, and other Program events.
• Inputs required data to computer systems and logs (EHR and other databases as required) Other duties that may arise to support the Program mission and goals.

ESSENTIAL DUTIES:

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
• Training in AOD Counseling:
  • Screening, assessment, and intake
  • Group and educational sessions
  • Provides one on one mentoring, support, assistance, and advocacy
• PROGRAM SECURITY.
  • Monitor Program entrance
  • Screen bags and persons entering Program
  • Patrol premises as scheduled
• PROGRAM SAFETY
  • Monitor Clients; conduct room checks; report violations of rules
  • While patrolling continuously observe for safe operations/conditions, report safety concerns
• Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons
• CLIENT/PARTICIPANT SUPPORT
• Other duties as required and is subject to change at any time.
• ACT AS A ROLE MODEL FOR PARTICIPANTS AT ALL TIMES.

MANDATED REPORTER

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Qualifications

REQUIREMENTS:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

EDUCATION:

• Registered and in good standing in an Alcohol and Drug Counseling Certification program by an approved accrediting organization (CCAPP, CADTP or CADEE)
• Completed modules 1 and 2 of ASAM within 2 weeks of hire

PREFERRED QUALIFICATIONS:

• AA or higher degree in related field.
• Completed modules 1 and 2 of ASAM
• Experience with ELECTRONIC HEALTH RECORD (EHR)
• Bi-lingual, Spanish and English preferred
• Understanding of harm reduction (non-abstinence) approach with participant substance use
• Willing to work with substance abuse clients, mental health, LGBTQ and HIV/AIDS

Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.