Antwerpen Hyundai Service Advisor

Antwerpen Volkswagen; Catonsville (MD); Hybrid; USD 40,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Bonuses & incentives

Health benefits

Paid time off

Dynamic workplace

Job summary

Antwerpen Automotive in Catonsville, MD is seeking an experienced Service Advisor to thrive in a fast-paced dealership environment, delivering superb customer care and precise service coordination.

You will greet customers, advise on repairs and maintenance, manage repair orders, and clearly communicate progress to clients, with opportunities for performance-based bonuses and incentives.

Qualifications

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong communication and customer service skills.
• Self-motivated with a drive to exceed performance goals.

Responsibilities

• Greet and assist customers promptly, providing exceptional service and support.
• Advise customers on repairs, maintenance, and service options suitable for their vehicle needs.
• Manage repair orders and coordinate between customers and the service team.
• Maintain accurate records and communicate service progress effectively.
• Work efficiently in a high-volume, fast-paced environment.

Skills

Customer service

Communication

Multi-tasking

Automotive knowledge

Job description

We are seeking an experienced Service Advisor who thrives in a fast-paced environment and is motivated to exceed expectations. This role offers the potential to earn more than the advertised compensation through exceptional performance and dedication.

Responsibilities

• Greet and assist customers promptly, providing exceptional service and support.
• Advise customers on repairs, maintenance, and service options suitable for their vehicle needs.
• Manage repair orders and coordinate between customers and the service team.
• Maintain accurate records and communicate service progress effectively.
• Work efficiently in a high-volume, fast-paced environment.

Requirements

• Proven experience as a Service Advisor or similar role in the automotive industry.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Strong communication and customer service skills.
• Self-motivated with a drive to exceed performance goals.
• Automotive knowledge, especially Hyundai vehicles, is a plus.

Benefits

• Competitive salary range from $40,000.00 to $100,000.00+ per year, paid bi-weekly.
• Opportunity for performance-based bonuses and incentives.
• Comprehensive health benefits package.
• Paid time off and holidays.
• Supportive and dynamic work environment.

About the Company

Antwerpen Automotive is a reputable dealership located in Catonsville, MD, dedicated to providing top-tier automotive services. We focus on delivering exceptional customer experiences and maintaining a supportive workplace culture that values each team member's growth and success.