Anthropologie Seasonal Sales Associate

URBN Urban Outfitters, Inc.; Hackensack (NJ); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO (paid time off)

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Seasonal Sales Associate in Hackensack, NJ. You will contribute to sales by providing a genuine, personalized customer experience and supporting store operations throughout shifts.

The role emphasizes customer service, teamwork, and flexibility to work nights, weekends, and holidays. Perks include medical, dental, vision, PTO, employee discounts, retirement savings, and more.

Qualifications

• Experience in customer service.
• Team-oriented with a collaborative mindset.
• Ability to work nights, weekends and holidays.

Responsibilities

• Initiates genuine conversation to engage customers and make them feel welcome.
• Supports selling across the floor by connecting with customers and suggesting products.
• Uses technology to transact, find sizes/colors, and place orders for items not in store.
• Builds productive relationships with peers and seeks support when needed.
• Shares product knowledge and trends to inspire customers.
• Contributes to team morale and store initiatives via SPARKED journal.
• Communicates feedback on customer and employee experience to Store Leadership.
• Understands contribution to service and selling on every shift.
• Assists with shipment and omni-order fulfillment while keeping stock updated.
• Maintains Anthropologie visual and operational standards and merchandising updates.

Skills

Customer service

Team player

Flexible hours

Anthro brand fan

Job description

Location

This position is located at 390 Hackensack Ave, Hackensack, New Jersey, 07601 United States

Role Summary

A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $16.00/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.