Anthropologie Seasonal Sales Associate

URBN Urban Outfitters, Inc.; Charlottesville (VA); Hybrid; USD 16,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Charlottesville, VA is seeking a Seasonal Sales Associate to provide a genuine, welcoming customer experience at the Emmet St. location. You will engage customers, help with styling ideas, and assist with transactions to ensure a seamless shopping journey.

You will work with a team to share product knowledge, stay updated on trends, and support store initiatives while maintaining visual standards. Flexible hours including weekends and holidays are required.

Qualifications

• Experience in customer service required.
• Ability to work flexible hours including nights, weekends and holidays.
• Team-oriented with strong communication and collaboration.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way.
• Provides product suggestions and styling ideas to customers.
• Assists in transactions and places orders for missed items.
• Supports teamwork by building relationships and sharing feedback with leadership.
• Keeps store knowledge up-to-date and participates in store initiatives.
• Maintains visual and operational standards on the selling floor.
• Understands contribution to service and selling on every shift.
• Supports omni-channel fulfillment and stock management as needed.
• Delivers a frictionless customer experience with friendly service.

Skills

Customer service experience

Team player

Flexible hours

Anthro brand familiarity

Job description

Location

This position is located at 1207 Emmet St. N., Charlottesville, Virginia, 22903 United States

Role Summary

A Seasonal Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $13.85/Hr.

US EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.