Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Walnut Creek (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate located in Walnut Creek, CA. You will drive sales by delivering a genuine customer experience and by offering personalized product recommendations across the sales floor.

Responsibilities include engaging customers, supporting omni order fulfillment, and maintaining visual standards while staying informed about current merchandising trends. This role requires flexibility to work nights, weekends, and holidays.

Qualifications

• Experience in customer service.
• Ability to work as part of a team and support store goals.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Engage with customers to provide a genuine and personalized shopping experience.
• Support selling environment across the sales floor and share product recommendations.
• Assist with frictionless transactions using technology and omni-order processes as needed.
• Contribute to store initiatives and share feedback with Store Leadership.
• Maintain Anthropologie visual and operational standards and stay current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 1149 S. Main St., Walnut Creek, California, 94596 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $18.00/Hr.