Anthropologie Sales Associate

Anthropologie; Novi (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

PTO & retirement savings

Job summary

Anthropologie in Novi, MI is seeking a Sales Associate to help drive sales by delivering a genuine and unique customer experience on the sales floor and at checkout.

You will engage customers, share product knowledge, assist with size and color selections, and support omni-channel fulfillment while keeping shelves stocked and merchandised. This role emphasizes teamwork, flexibility, and a positive attitude, including evenings, weekends, and holidays.

Qualifications

• Experience in customer service and a passion for Anthropologie brand.
• Willingness to work flexible hours including nights, weekends and holidays.
• Ability to collaborate with teammates and share product knowledge.
• Role requires positive attitude and strong guest interactions.

Responsibilities

• Engage customers with genuine conversation and personalized recommendations to drive sales.
• Share product knowledge, current trends, and styling tips to inspire customers.
• Support omni-channel fulfillment and maintain floor stock and visual standards.

Skills

Anthro brand fan

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 27500 Novi Rd, Novi, Michigan, 48377 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $14.00/Hr.