Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Natick (MA); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discounts

PTO

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate for the Natick store location. You will enhance the customer experience through genuine engagement, product recommendations, and seamless assistance with in-store technology and omni-channel requests.

Ideal candidates are customer-service oriented, team players who can adapt to a fast-paced environment, including nights, weekends, and holidays. Benefit from employee discounts and store perks as part of URBN’s Retail team.

Qualifications

• Experience in customer service
• Ability to work as part of a team
• Willingness to work flexible hours including nights, weekends, and holidays

Responsibilities

• Initiates genuine conversation to engage with customers and provide a personalized experience
• Supports selling across the sales floor by offering product suggestions
• Assists customers with in-store technology, sizing, colors, and placing orders for out-of-stock items
• Builds relationships with peers, shares product knowledge and trends
• Contributes to positive team morale and store initiatives
• Supports shipment processes and omni-channel fulfillment while maintaining stock levels

Skills

Customer service

Team player

Flexibility

Job description

Location

This position is located at 1245 Worcester St., Natick, Massachusetts, 01760 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.50 - USD $17.50 /Hr.