Anthropologie Sales Associate

Anthropologie; Mt. Lebanon (PA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Employee discounts

PTO & Retirement savings

Job summary

Anthropologie in Mount Lebanon is looking for a Sales Associate to drive sales by delivering a genuine, personalized shopping experience. You will engage customers, assess needs, and help complete transactions with a smile.

Join a collaborative team that shares product knowledge, participates in store initiatives, and maintains visual standards while delivering outstanding service across shifts, including nights and weekends.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with customers in a personalized way.
• Supports selling by connecting with customers, sharing product recommendations, and placing orders.
• Builds productive relationships with peers; asks for support when needed and helps others.
• Participates in product knowledge sharing and styling discussions to inspire customers.
• Contributes to positive team morale and participates in store initiatives and highlights peers and leaders in the SPARKED journal.
• Provides insights on customer and employee experience and communicates feedback to Store Leadership.
• Understands contribution to service and selling on every shift to impact the store’s business.
• Supports shipment processes to understand product flow and contributes to omni order fulfillment while maintaining stock on the floor.
• Maintains Anthropologie’s visual and operational standards while focusing on the customer.

Skills

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 1500 Washington Rd, Mount Lebanon, Pennsylvania, 15228 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $15.00/Hr.