Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Dedham (MA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Dedham, MA is seeking a Sales Associate to deliver a genuine customer experience on the sales floor.

You will engage customers, share product suggestions, and help connect shoppers with items that fit their style. You will work with a team to maintain visual standards and support omni-order fulfillment.

Qualifications

• Anthro brand fan with interest in fashion and trends.
• Experience in customer service is required.
• Experience working as part of a collaborative team.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage customers in a personalized way.
• Supports a selling environment by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by using technology to transact and place orders.
• Builds productive relationships with peers and seeks support when needed.
• Keeps up with product knowledge and styling priorities to inspire customers.
• Contributes to positive team morale and store initiatives.
• Shares feedback to store leadership on customer and employee experience.
• Understands contribution to service and selling on every shift.
• Supports shipment and omni order fulfillment while maintaining stock on the floor.
• Maintains Anthropologie’s visual and operational standards.

Skills

Anthro brand fan

Customer service

Team player

Flexible hours

Job description

Location

This position is located at 536 Legacy Pl., Dedham, Massachusetts, 02026 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.50 - USD $17.50 /Hr.