Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Annapolis (MD); Hybrid; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Employee discounts

Paid time off

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate for the Annapolis location to deliver a genuine and unique customer experience at 1910 Towne Centre Blvd, Annapolis, MD 21401.

The role focuses on customer engagement, product knowledge, and teamwork, enabling a seamless shopping experience for guests. You will contribute to the store’s service standards, assist with omni-channel fulfillment, and maintain Anthropologie’s visual and operational standards while supporting the store team

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Engages customers with genuine conversation to deliver a personalized experience.
• Supports selling across the sales floor and shares product suggestions.
• Uses technology to transact, locate sizes/colors, and place backorders for unavailable items.
• Builds relationships with peers and shares product knowledge; participates in store initiatives.

Skills

Anthro brand fan

Customer service experience

Team player

Flexible hours

Job description

Location

This position is located at 1910 Towne Centre Blvd., Annapolis, Maryland, 21401 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $15.00/Hr.