Anthropologie Key Holder

Anthropologie; Vernon Hills (IL); On-site; USD 2,349,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

Anthropologie in Vernon Hills, IL, located at 715 Hawthorn Row, Vernon Hills, IL 60061, is seeking a retail team member focused on customer experience and store operations. You will help drive sales, deliver omni-channel services, and support leadership in daily zones and visual standards.

The role requires collaboration, adaptability to nights, weekends, and holidays, and a willingness to learn and grow with the team. URBN benefits and employee discounts are part of the package.

Qualifications

• Brand enthusiasm for Anthropologie.
• Proven leadership experience in a retail setting.
• Team player with collaborative approach.
• Willingness to work nights, weekends and holidays.
• Desire to learn and grow within the organization.

Responsibilities

• Collaborates with leadership to cultivate an inviting customer environment.
• Drives sales and store metrics using KPIs and goals.
• Delivers omni-channel shopping experiences through services.
• Manages store environment and daily zones to maintain energy.
• Assists training of new hires and onboarding.
• Supports daily operations, stock, and visual standards.
• Partners with teams to enable shipment and omni fulfillment.
• Maintains cleanliness and visual messaging updates.
• Communicates feedback to Store Manager and supports morale.

Skills

Anthro brand fan

Leadership experience

Team player

Flexible hours

Eagerness to learn

Job description

This position is located at 715 Hawthorn Row, Vernon Hills, Illinois, 60061 United States

Role Summary

Role Responsibilities

Customer Experience

• Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
• Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
• Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Leadership + Team Management

• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
• Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience
• Supports the training of the associate team, including new hire onboarding

Visual + Business Operations

• Supports daily operating processes such as opening and closingprocedures, maintaining store standards, restocking product, and helping with facilities or IT issues
• Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
• Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store

Communication + Relationships

• Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
• Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
• Provides insights related to the customer and employee experience and communicates feedback to Store Manager
• Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Role Qualifications

• Anthro brand fan
• Leadership experience
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
• Eagerness to learn and grow within the organization

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $17.05 - USD $17.05 /Hr.