Annapolis Seasonal Sales Associate

Lego Group; Maryland; Hybrid; USD 27,000 - 30,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Colleague discount

Bonus scheme

Job summary

The LEGO Group is seeking a Customer Service Associate to greet guests, handle transactions, and maintain a visually engaging store environment. You will support stockroom tasks, merchandising standards, and safety compliance while engaging customers with promotions and loyalty programs.

This role emphasizes friendly, professional service, collaboration with team members, and representing LEGO Brand values in a dynamic retail setting, including a hybrid work option where applicable.

Qualifications

• Greet guests and process transactions at the cash register.
• Provide courteous, professional service aligning with LEGO Brand values.
• Assist customers with questions and promotions while maintaining store standards.

Responsibilities

• Greet guests and perform all cash register functions.
• Keep the store clean, stocked, and displays aligned with LEGO Brand standards.
• Assist in receiving merchandise and maintain stockroom as per safety rules.
• Resolve customer issues and escalate to a manager when needed.
• Promote promotions and loyalty programs to customers.
• Support store operations and safety compliance on a daily basis.

Skills

Customer service

Cash handling

Merchandising

Team collaboration

Job description

Job Description

Core Responsibilities:

•Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times

•Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards

•Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations

• Resolve customer issues and reportchallenging situations to manager

• Customer engagement

• Use of promotional materials, loyalty programs

• Typically, responsible for store operational tasks in duty

Compensation

The hourly wage for the position has a range of $19.50 - $21.50 , based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

What’s in it for you?

Family Care Leave –We offer enhanced paid leave options for those important times.

Insurances –All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount– We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus– We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Your workplace: Your workplace will be the office, store or factory specified in this advert.

Hybrid Working: Our hybrid work model, Best of Both offers you the option of flexibility to work from home up to two days per week. Your People Leader will discuss the principles of the model, including how this option applies to your role and team.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

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