Animal Services Technician (Animal Care Technician)

Center for Digital Governmtent; Annapolis (MD); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement/Pension Plan

Paid time off

Job summary

Anne Arundel County Animal Services is seeking a full-time Animal Services Technician to join our humane and efficient shelter operations. You will be one of the first contacts for animals entering the shelter, ensuring compassionate care and accurate intake documentation.

You will work with behavior, front desk, field services and animal care teams to move animals through the system quickly, including basic exams, vaccinations, and end-of-life services as needed.

Qualifications

• Knowledge of veterinary technology and animal care.
• Knowledge of domestic animal behavior and safety practices.
• Ability to work with public and maintain records.

Responsibilities

• Interact with the public for animal intake and owner surrender processes.
• Perform basic examinations, vaccinations, and treatments under supervision.
• Assist veterinarians and maintain animal housing areas and records.

Job description

Position Description

Anne Arundel County Animal Services is dedicated to promoting the humane treatment of animals and ensuring safe human-animal interactions.

Animal Services is responsible for enforcing local and state laws, responding to animal-related complaints, conducting investigations regarding animal cruelty, investigating public safety concerns pertaining to animals and providing temporary housing for animals for a variety of reasons.

As the central location in Anne Arundel County for stray domestic animals, it annually reunites hundreds of lost pets with their owners. More than 2,000 pets of many species are either adopted from the shelter or leave with one of its rescue partners every year.

This posting will be used to fill a full-time, permanent, safety-sensitive represented Animal Services Technician(Animal Care Technician).

This position is responsible for providing consistent and efficient intake procedures to all animals in our care. This position will be one of the first people to interact with every animal that enters our system, ensuring each patient is treated humanely and compassionately. They will work closely with our behavior, front desk, field services and animal care teams with a focus on patient care and completion of tasks to move animals through the shelter system as quickly as possible.

NATURE AND VARIETY OF WORK

Work involves interacting with the public to assist with the intake of stray animals and owner surrendered animals, gathering information about the animals to help determine the appropriate pathway through the shelter. The work includes performing initial examinations, vaccinations and treatments following standard operating procedures. This position is responsible for providing owner requested end of life services and euthanasia of in-shelter animals in accordance with prescribed procedures and regulations.

Work involves responsibility for treating and assisting in the treatment of cats, dogs, and other domestic animals in accordance with prescribed procedures and regulations. Work includes working with radiology.

This job also involves use and tracking of controlled substances as needed. Work is performed under direct and general supervision within established laws, regulations, and procedures and is reviewed by a superior through observation, records, and conferences.

Examples Of Duties And Knowledge, Skills And Abilities

• Assists members of the public bringing in stray animals, and owners with surrendering and reclaiming pets. Gathering and documenting home history and medical records when possible. Assists the public by email, over the phone, and at the counter.
• Performs basic examinations for all incoming animals, administers vaccinations and other routine treatments; assists the veterinarian as needed; keeps records and reports concerns to behavior staff and the veterinarian. Assigns housing area for animals in the shelter.
• Euthanizes sick, injured or unadoptable animals in accordance with regulations and standard operating procedures; Calculate, administer and record medications, including completion of controlled substance logs. May occasionally include wild life.
• Cleans and disinfects equipment, facilities, and rooms; assists in feeding and caring for animals; preparation of remains for cremation; Utilize animal population software to keep records, make reports, and perform data input for necessary reports and documentation.
• Performs related work as required.

Knowledge, Skills, And Abilities

• Knowledge of veterinary technology as related to the care and treatment of animals.
• Knowledge of the care and characteristics of domestic animals.
• Knowledge of laws and ordinances governing animal protection and control.
• Knowledge of hazards and safety practices involved in working with animals.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Ability to prepare and maintain records, use a personal computer (PC), and office automation software

Minimum Qualifications

Graduation from high school; and one (1) or more years of experience as a veterinary technician, including euthanizing animals.

NOTE: This is a Safety Sensitive position and employees in this position are subject to Controlled Dangerous Substance (CDS) and Alcohol testing.

NOTE: The selection process includes a comprehensive background investigation.

NOTE: Longevity pay is available based on years of service.

NOTE: Ability to work weeknights, weekends, holidays as needed.

Supplemental Qualifications

• Knowledge of vet tech and animal shelter procedures and protocols.
• Knowledge of restraint, handling techniques, general animal safety practices, including recognizing animal behavior patterns.
• Medical/Health Insurance Plans
  • BlueChoice Advantage EPO
  • BlueChoice Advantage PPO
• Dental Insurance
  • CIGNA Dental PPO (Buy-Up)
  • CIGNA Dental PPO (CORE)
  • CIGNA Dental HMO (DHMO)
• Vision Insurance
  • EyeMed
• Employee Life Insurance
  • Term insurance of $10,000 for employees at no cost.
  • Ability to purchase Supplemental & Dependent Life Insurance
• Disability Income Insurance
• Pension Plan
  • Normal retirement after 30 years of service or Age 60 and 10 years of service or election to enroll in the Employees Retirement Savings Plan.
• Deferred Compensation Section 457 Plan
• Direct Deposit
• Credit Union
• Holidays
  • Twelve days provided per calendar year, thirteen in general election year
• Annual Leave
  • Less than 5 years - 13 days
  • 5 years to less than 10 years - 15 days
  • 10 years to less than 20 years - 20 days
  • 20 years or more- 26 days
  • Some positions will receive additional paid annual leave in lieu of holidays and personal leave.
• Disability Leave
  • Accrual at a rate of 15 days a year
• Personal Leave Day, five per calendar year
• Leave Sharing
• Employee Assistance Program
  • Free, confidential counseling for employee and family members 4X per year per problem per family member; also counseling on legal and financial issues; assistance in locating childcare and elder care
• Flexible Spending Accounts
  • Dependent Care Reimbursement
  • Health Care Reimbursement
• Voluntary Benefits
  • Provides you an opportunity to enroll in any or all of the benefits listed below with the convenience of payroll deduction
  • Universal Life Insurance with Long Term Care Rider
  • United Legal Benefits