Animal Services Technician

city of Waco; Waco (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

The City of Waco seeks a dedicated care provider to ensure safe, consistent care for animals in the shelter. Responsibilities include daily feeding, cleaning, enrichment, and monitoring, with attention to health and welfare.

Strong customer service is required to assist residents, adopters, and volunteers. Under supervision, you will support shelter operations, maintain accurate records, and follow sanitation and safety protocols.

Qualifications

• Minimum Qualifications include: Valid Texas Driver's License, HS Diploma or GED, and some animal care experience.

Responsibilities

• Provides daily care and monitoring of animals at the City shelter.
• Performs feeding, cleaning, enrichment, and basic care.
• Maintains animal health and behavior observations and records.
• Assists customers with information about shelter programs and policies.
• Maintains sanitation and facility safety protocols.
• Supports intake, adoption, reclaim, and foster processes as assigned.
• Produces accurate animal records and documentation as needed.
• Collaborates with staff and volunteers to ensure timely, consistent care.
• May respond afterhours during emergencies.

Job description

Minimum Starting Salary is $17.7500 depending on qualifications

The City of Waco Seeks

A dedicated, compassionate, and attentive candidate to provide safe and consistent care for animals in the City’s shelter.

Minimum Qualifications

Preferred:

• Valid Texas Driver's License
• H.S. Diploma or GED equivalent
• Some animal care experience

Position Overview

Under general supervision, provides daily care and monitoring of animals housed at the Animal Shelter and supports the safe, clean, and efficient operation of the facility. Performs animal handling, feeding, cleaning, enrichment, and basic care; monitors animal health and behavior; maintains accurate records; and provides customer service to the public. Works collaboratively with staff and volunteers to promote animal welfare, maintain facility standards, and support positive outcomes for animals in care.

Essential Functions

• Cleans and maintains animal housing areas, facilities, equipment, and grounds daily; provides feeding, watering, enrichment, grooming, and other routine care for animals.
• Monitors animals for signs of illness, injury, stress, or behavioral concerns; promptly reports changes and administers medications and treatments as directed.
• Safely handles and moves animals of varying sizes, breeds, temperaments, and physical conditions using established animal-handling and safety protocols.
• Assists with daily shelter operations, including animal intake, movement, adoption, reclaim, foster, and other placement activities as assigned.
• Provides professional and courteous customer service to residents, adopters, fosters, volunteers, and other visitors; responds to questions and provides information regarding shelter programs, policies, and procedures.
• Maintains accurate animal records and documentation; updates files and assists with reports, computer entry, and other administrative duties as assigned.
• Maintains cleanliness and organization of assigned work areas and proactively addresses animal care, sanitation, and facility needs throughout the workday
• Works collaboratively with staff and volunteers to ensure animals receive timely and consistent care and that shelter operations are completed efficiently.
• Follows established sanitation, disease-prevention, animal-handling, workplace safety, and infection-control protocols.
• May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City-wide emergency.