ANIMAL SERVICES OFFICER
City of Stockton, CA
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Job summary
The City of Stockton's Animal Services Section within the Police Department is seeking an Animal Services Officer. The role enforces local laws on stray, dangerous, and nuisance animals; investigates complaints; patrols assigned areas; captures animals; and supports humane animal care and shelter operations.
The position requires a high school diploma or GED and two years in animal care or law enforcement, plus California driver license and relevant certifications within 12–18 months.
Qualifications
- Possession of a high school diploma or GED and two (2) years of experience in animal care or services or law enforcement.
- Additional course work or training in animal control, animal behavior, public relations, and/or law enforcement is desirable.
Responsibilities
- Investigates complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals.
- Conducts initial investigation of complaints regarding animal cruelty; investigates animal bites, arranging for appropriate identification and quarantine.
- Explains local laws, codes and ordinances relating to the care and services of animals, filing of complaints, and policies of the shelter to the public.
- Issues citations for violations of applicable regulations; patrols assigned areas operating City vehicles.
- Captures and confines wild, stray and unlicensed animals for impounding; removes dead animals from public and private properties; transports injured animals.
- Testifies in court regarding citations and disposition of complaints.
Education
Job description
The Animal Services Section of the Stockton Police Department is currently recruiting for the position of Animal Services Officer. The Animal Services Officer will enforce City laws regarding stray, dangerous and nuisance domestic and wild animals; investigate complaints and perform related work as assigned. The incumbent will work a flexible schedule.
Incumbents in this position are included in the Civil Service system and are in a "for-cause" employment status represented by the Stockton City Employees' Association Bargaining Unit. (Classified/Represented)
This recruitment is being conducted as an Open/Promotional recruitment. Current regular full-time City of Stockton employees, at time of application, may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list or a combination of both.
Prior to appointment, eligible candidates may be required to submit to and successfully pass a background investigation, which will include fingerprinting and a medical examination which includes a back evaluation.
Under general supervision, enforces City laws regarding stray, dangerous and nuisance domestic and wild animals; investigates complaints; patrols assigned areas; captures animals; performs other duties related to humane animal protection and service; performs related work as assigned.
This is the journey-level classification in animal services, responsible for enforcing applicable regulations in a civilian capacity with limited peace officer authorities. This class is distinguished from Animal Services Assistant in that the latter class focuses on care of impounded animals and does not have field enforcement duties. This class is further distinguished from Senior Animal Services Officer in that the latter provides lead direction to the City’s shelter operations.
- Investigates complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals.
- Conducts initial investigation of complaints regarding animal cruelty; investigates animal bites, arranging for appropriate identification and quarantine.
- Explains local laws, codes and ordinances relating to the care and services of animals, filing of complaints, and policies of the shelter to the public.
- Issues citations for violations of applicable regulations; patrols assigned areas operating City vehicles.
- Captures and confines wild, stray and unlicensed animals for impounding; removes dead animals from public and private properties; transports injured animals.
- Testifies in court regarding citations and disposition of complaints.
- Releases impounded animals to owners and processes adoption by new owners.
- Participates in the care and feeding of animals and in cleaning and maintenance of facilities at the shelter as required.
- Assists other agencies and City departments in animal services and handling.
- Maintains records and prepares daily reports.
- Operates humane traps, mobile radios, and related animal services tools and equipment.
- Identifies symptoms of common animal diseases and recommends veterinary medical care, isolation, or euthanasia.
- Immobilizes animals with the use of euthanasia chemicals and equipment and euthanizes animals by injection when necessary.
- May act on a relief basis in the absence of the Senior Animal Services Officer.
- May assist the public at the counter; including answering inquiries from the public, collecting redemption, boarding and license fees; processes paperwork for release or adoption of animals.
Possession of a high school diploma or GED and two (2) years of experience in animal care or services or law enforcement. Additional course work or training in animal control, animal behavior, public relations, and/or law enforcement is desirable.
- Must possess a valid California driver's license.
- As a condition of continued employment, must possess or obtain within twelve (12) months of appointment, California Penal Code 832 Certificate; and must possess or obtain within eighteen (18) months of appointment required training in accordance with Title 16, Section 2039 of the California Code of Regulations and the State of California Corporations Code, Section 14502. State of California Corporations Code, Section 14502 re-certification must be maintained.
- As a condition of continued employment, must possess or obtain within twelve (12) months of appointment Veterinary Assistant Controlled Substances Permit (VACSP).
- Must be willing to obtain a pre-exposure rabies vaccination, and, when medically required, revaccination shots; and
- Must be willing to work shifts or alternative schedules and be available for 24-hour emergency call back.
- Basic species and breed identification of a variety of domestic and common wild animals;
- Symptoms and behavior associated with rabies and other common diseases of animals;
- Behavior and handling of common domestic or wild animals;
- Methods and equipment used in the care and services of animals;
- State and local laws and ordinances pertaining to the proper care and service of animals;
- Safe working practices; and
- Basic math and recordkeeping principles and practices.
- Handling, capturing, and serving animals humanely and effectively under stressful or emergency circumstances;
- Dealing tactfully, courteously and effectively with the public when providing customer service;
- Assessing animal behavior and making effective decisions regarding handling, capturing, or euthanizing the animal;
- Identifying symptoms and behavior associated with rabies and other common domestic animal diseases;
- Operating City vehicles, radios, and other animal services tools and equipment;
- Reading maps and following directions;
- Maintaining accurate records and preparing reports;
- Following oral and written instructions;
- Using independent judgment and initiative in accomplishing work assignments;
- Communicating clearly and concisely, both orally and in writing;
- Establishing and maintaining effective working relationship with coworkers, volunteers, and the public; and
- Equipment/Device Operation – Desktop and laptop computers, Smart telephones.
- Mobility - Frequent sitting for long periods of time, occasional climbing stairs/ladders, kneeling, crawling, twisting (neck/waist), reaching, pushing and pulling; frequent walking, bending, squatting;
- Lifting and Carrying - Frequent lifting and carrying up to 50 pounds; occasional lifting and carrying over 50 pounds would not be required without assistance from another person;
- Vision - Constant use of overall visual capabilities; frequent need for use of color perception, hand/eye coordination, reading and/or close-up work;
- Dexterity - Frequent holding, grasping, picking, repetitive motion and writing; occasional pushing, pulling and reaching;
- Hearing/Talking - Constant hearing and talking of normal speech in person and on the telephone;
- Special Requirements - May require occasional evening and weekend work and constantly driving;
- Emotional/Psychological - Constant concentration, decision making and public contact; occasional ability to exercise sound judgment, especially under stressful situations; and working alone;
- Environmental Conditions - Occasional exposure to noise; moderate risk of exposure to hazardous materials (dirt, dust, gas, smoke, fumes, poor ventilation), work with bio-hazards such as blood borne pathogens, sewage, waste, etc., walking on uneven ground and working around equipment and machinery and inclement weather;
- Working Conditions - Primarily performed outdoors which is generally loud;
- Must be willing to work outdoors in all weather conditions; work in exposure to infectious animal diseases, animal wastes, animal bites, allergens, and various industrial cleaning and disinfecting chemicals; and
- Must be able to tolerate the administration of euthanasia to animals.
This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include a written, training and experience or oral examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.
- After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notification as proof of filing.
- Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.
- Neogov.com: You will receive correspondence via the e‑mail address you placed on your application. Some e‑mail accounts have been known to place these e‑mails in the spam/junk file. Please check your e‑mail folders or accept e‑mails ending with neogov.com.
In accordance with California Government Code 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.
NOTE: Employee Benefits are subject to change through the collective bargaining process and are not guaranteed. For a detailed explanation of benefits currently in effect,
01
The Supplemental Questionnaire is part of the examination process; accordingly, it should be completed carefully. It must be submitted with your official employment application. Do not indicate "see resume" as an answer to any of these questions.
- I certify that the information provided is accurate and complete to the best of my knowledge. I understand that any falsification may cancel any terms, conditions, or privileges of employment.
02
Do you possess a high school diploma or GED? Note: a "No" response will result in application denial.
- Yes
- No
03
Do you possess two (2) years of full-time, paid, work experience in animal care or services or law enforcement? Note: a "No" response will result in application denial. (You must complete the employment history portion of the application. Your application may be rejected if information entered does not clearly reflect that you meet the experience requirement.)
- Yes
- No
04
Please indicate the area(s) in which you possess a minimum of two years full-time, paid work experience:
- Animal Care or Animal Services
- Law Enforcement
- None of the Above
05
Do you possess, or are you able to obtain prior to employment, a valid California Driver License? Note: a "No" response will result in application denial.
- Yes
- No
06
- Possess or obtain within twelve (12) months of appointment, California Penal Code 832 Certificate; and
- Possess or obtain within eighteen (18) months of appointment required training in accordance with Title 16, Section 2039 of the California Code of Regulations and the State of California Corporations Code, Section 14502; and
- Maintain State of California Corporations Code, Section 14502 re-certification; and
- Possess or obtain within (12) months of appointment Veterinary Assistant Controlled Substances Permit (VACSP).
Do you understand and agree to this requirement? Note: a "No" response will result in application denial.
- Yes
- No
07
Incumbents in this position must be physically fit to work with animals and able to lift and carry up to 80 pounds?
Do you understand and meet this requirement? Note: a "No" response will result in application denial.
- Yes
- No
08
Incumbents in this position must be willing to obtain a pre-exposure rabies vaccination, and, when medically required, revaccination shots?
Do you understand and agree to this requirement? Note: a "No" response will result in application denial.
- Yes
- No
09
Incumbents in this position, must be willing to work out-of-doors in all weather conditions; work in exposure to infectious animal diseases, animal wastes, animal bites, allergens, and various industrial cleaning and disinfecting chemicals; and
10
Incumbents in this position must be able to tolerate the administration of euthanasia to animals.
Do you understand and agree to this requirement? Note: a "No" response will result in application denial.
- Yes
- No
11
Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting and a back/medical exam. (The City of Stockton will pay all exam costs.) Do you understand and agree to these requirements? Note: a "No" response will result in application denial.
- Yes
- No
12
Incumbents in this position must be willing to work shifts or alternative schedules and be available for 24 hour emergency call back?
Do you understand and agree to this requirement? Note: a "No" response will result in application denial.
- Yes
- No
13
Please explain your professional experience working with animals. If you not have this experience, please indicate "N/A".
- Required Question
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