Analytics Solutions, Senior Associate

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 95,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City seeks an Analytics Solutions, Senior Associate to drive strategic initiatives across Affluent, Core, and Emerging Customer Segments. You will plan, test, and implement data-, automation-, and AI-enabled solutions for business stakeholders.

You will partner with business, analytics, data, and technology teams to translate needs into requirements, define milestones, and move capabilities from concept through adoption.

Qualifications

• 3+ years of experience in consulting, analytics, solution design, or related fields.
• Ability to structure ambiguous business problems and translate to analytical approaches.
• Experience with data analytics and visualization tools (SQL, Python, Tableau, Alteryx).
• Strong PM skills, from requirements through delivery.
• Excellent written and verbal communication with senior stakeholders.
• Familiarity with data science, analytics methodologies, and AI capabilities.
• Undergraduate degree in a quantitative/analytical discipline.

Responsibilities

• Partner with business and analytics teams to identify opportunities for data, automation, AI, and new tools.
• Define solution strategies and implementation plans with clear requirements and milestones.
• Support end-to-end development from concept to adoption.
• Coordinate across teams to resolve dependencies and move initiatives forward.
• Develop and test prototypes and workflows using data and emerging tech.
• Establish testing/measurement approaches to evaluate impact and usability.
• Modernize manual processes into scalable, repeatable solutions.
• Develop self-service capabilities for data accessibility.
• Communicate plans, progress, findings, and recommendations to stakeholders.
• Identify new opportunities and technologies to improve solutions.
• Maintain data integrity, security, and risk/compliance standards.

Skills

Analytical problem solving

Project management

Communication

Stakeholder management

Self-starter

Critical thinking

Education

Bachelor’s degree in quantitative/analytical/business field

Tools

SQL

Python

Tableau

Alteryx

Job description

Job Description

Join the CCB Customer Analytics team as an Analytics Solutions, Senior Associate supporting strategic initiatives across the Affluent, Core, and Emerging Customer Segments. In this role, you will help plan, develop, test, and implement solutions that leverage data, automation, and AI to improve how teams work and how information and insights are delivered to business stakeholders.

You will partner across business, analytics, data, and technology teams to identify opportunities, translate business needs into solution requirements, and help move capabilities from concept through implementation and adoption. The role combines strategic problem solving, project management, solution development, and hands-on use of data and emerging technologies. You will have opportunities to work with capabilities including generative AI, intelligent automation, self-service data tools, and other emerging technologies.

Ultimately, you will help Customer Analytics build scalable solutions and modernize existing processes, ensuring new capabilities address real business needs and can be effectively adopted and maintained.

Job Responsibilities

• Partner with business and analytics teams to identify opportunities where data, automation, AI, and new tools can improve existing workflows or enable new capabilities
• Help define solution strategies and implementation plans, translating business needs into clear requirements, milestones, and deliverables
• Support the end-to-end development of solutions, from initial concept and requirements through development, testing, implementation, and adoption
• Coordinate across business, analytics, data, and technology teams to resolve dependencies and move initiatives forward
• Develop and test prototypes, tools, and workflows using data, automation, AI, and other emerging technologies
• Establish testing and measurement approaches to evaluate solution quality, usability, and business impact and identify opportunities for improvement
• Help modernize manual or fragmented processes into more scalable, repeatable solutions
• Support the development of self-service capabilities that make data and information more accessible and usable for business stakeholders
• Manage relationships with business partners and communicate plans, progress, findings, and recommendations to stakeholders and senior leaders
• Identify new opportunities and technologies that can improve how Customer Analytics develops and delivers solutions
• Maintain appropriate standards for data integrity, security, controls, and applicable risk and regulatory requirements

Required Qualifications, Capabilities and Skills

• 3+ years of experience in consulting, analytics, solution design, or a related field such as marketing analytics, sales analytics, or business insights
• Demonstrated ability to structure ambiguous business problems and translate them into analytical approaches and actionable recommendations
• Experience working with data analytics and visualization tools such as SQL, Python, Tableau, or Alteryx
• Strong project management skills with experience managing initiatives from initial requirements through delivery
• Excellent written and verbal communication skills, with the ability to communicate complex concepts to both technical and senior business audiences
• Strong consulting and stakeholder-management skills, including the ability to influence and work effectively across cross-functional teams
• Self-starter with strong critical thinking, problem-solving, and organizational skills
• Familiarity with data science, analytical methodologies, and emerging artificial intelligence capabilities
• Undergraduate degree in a quantitative, analytical, business, or related discipline

Preferred Qualifications, Capabilities and Skills

• 3+ years of experience in consulting, technology, financial services, or banking
• Experience developing analytical solutions for sales, service, marketing, or customer-focused business functions
• Experience applying experimentation, design thinking, automation, or AI-enabled approaches to business problems