Analyst Training Planning

JetBlue; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

JetBlue is seeking an Analyst for Training Planning to support the Training Planning team and JetBlue University by managing systems that drive training schedules and resource plans. The role partners with Senior Analysts to develop, execute, and improve processes and reports, delivering actionable insights for short- and long-term planning.

Overnight travel is required (≈10%). The position emphasizes data analysis, reporting, and dashboard design across the organization, with regular

Qualifications

• Bachelor's degree in an analytic field or equivalent combination of education and experience.
• At least 1 year of analytics and databases experience.
• Strong Excel and data analysis tool proficiency.

Responsibilities

• Assist in development of efficient schedules for trainees, instructors and resources.
• Develop and execute training bids using various software systems.
• Identify and implement automated solutions for recurring processes.
• Design processes and reports based on business needs.
• Design and build dashboards and reports for teams across the organization.
• Other duties as assigned.

Skills

Analytical thinking

Customer service

Interpersonal skills

Multitasking

Education

Bachelor's degree in analytic field

High School Diploma/GED + 4 years experience

Tools

Excel

SQL

MINT Training Management Software

Sabre

FLICA

Job description

Position Summary

The Analyst Training Planning supports the Training Planning team and JetBlue University by managing systems that support the development of training schedules. The Analyst partners with the team to develop, execute, and improve processes and reports to deliver actionable insights for short-term and long-term training and resource plans. Working under the guidance of Senior Analysts, the Analyst executes bids for future training based on available resource.

Essential Responsibilities

• Assist in development of efficient schedules for all trainees, instructors and other training resources such as classrooms and simulators in accordance with the Federal Aviation Regulations and company requirements
• Use various software systems to develop and execute training bids in support of building the training schedule
• Identify and implement automated solutions for recurring processes
• Work with users to design processes and reports based on business needs
• Design and build dashboards and reports for teams across the organization
• Other duties as assigned

Minimum Experience and Qualifications

• Bachelor's degree in an analytic field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
• One (1) year of applied experience with analytics and databases
• Able to demonstrate analytical skills through the completion of a work sample during the hiring process
• Strong proficiency with Excel and other data analysis tools
• Exceptional attention to detail and ability to effectively manage multiple projects
• Experience with process documentation and process improvement implementation
• Excellent customer service and interpersonal skills
• Available for overnight travel (10%)
• Must pass a ten (10) year background check and pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Experience with building and maintaining databases especially using SQL
• Staffing/Planning/Scheduling work experience - especially using MINT Training Management Software
• Experience in the airline industry, with strong knowledge of software systems such as Sabre and FLICA as well as knowledge of Federal Aviation Regulations for commercial air carriers

Crewmember Expectations

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment

• Computer and other office equipment

Work Environment

• Traditional office environment

Physical Effort

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)