Analyst, Network Enrollment

CVS Pharmacy; Tennessee; Remote; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

Job summary

CVS Pharmacy is seeking a Network Enrollment Analyst to support enrollment and onboarding for pharmacies within the company’s networks. You will review applications, resolve inquiries, and process participation changes while ensuring accuracy and quality in a fast-paced environment.

The role emphasizes attention to detail, teamwork, and strong MS Office skills, with a focus on improving enrollment processes and network integrity for better member access.

Qualifications

• Bachelor's degree required in a related field or equivalent combination of work and experience.
• Experience in customer service, healthcare operations, or administrative support is required.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Support enrollment and onboarding activities for pharmacies seeking participation in the network.
• Review enrollment applications and documentation for completeness and accuracy.
• Assist pharmacies and corporate with enrollment inquiries and requirements.
• Process additions, updates, terminations, and other participation changes.
• Research and resolve enrollment and provider data issues.
• Monitor enrollment requests and ensure timely completion of steps.
• Support outreach related to enrollment updates and network requirements.
• Generate and analyze reports on enrollment and network data quality.
• Identify data discrepancies and escalate complex issues to seniors.
• Participate in process improvements to enhance accuracy and turnaround times.
• Follow policies and develop knowledge of enrollment processes.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Multitasking

Problem solving

MS Office (Excel, Word, Outlook)

Independent and team collaboration

Customer service

Service-oriented

Education

Bachelor's Degree (Business Administration / Healthcare Administration / Public Health / Pharmacy Administration / Communications)

Tools

Microsoft Office

Job description

Sub Category: Sub Category: Business Administration

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Network Enrollment Analyst supports pharmacy network management operations through the enrollment, maintenance, and administration of participating pharmacies within the organization’s pharmacy networks. This role works directly with independent pharmacies, pharmacy PSAO, and pharmacy headquarters to facilitate enrollment activities, resolve participation issues, and ensure enrollment requests are completed accurately and efficiently.

The analyst serves as a key point of contact for pharmacies seeking to join or maintain participation in the network and supports operational activities that are critical to maintaining network integrity and member access. Consistent attention to detail, quality, and service are essential to success in this role. This position supports pharmacy network operations where errors or delays could impact pharmacy participation, member access, and client satisfaction.

You will be responsible for:

• Support enrollment and onboarding activities for pharmacies seeking participation in the pharmacy network.
• Review enrollment applications and supporting documentation for completeness and accuracy.
• Assist pharmacies and pharmacy corporate headquarters with enrollment-related inquiries and participation requirements.
• Process pharmacy additions, updates, terminations, and other participation changes according to established procedures.
• Research and resolve routine enrollment, participation, and provider data issues.
• Monitor enrollment requests and ensure timely completion of required processing steps.
• Support pharmacy outreach efforts related to enrollment updates, network participation requirements, and operational communications.
• Generate and analyze reports related to pharmacy enrollment, participation status, and network data quality.
• Identify data discrepancies and elevate complex issues to senior team members as appropriate.
• Participate in process improvement initiatives designed to enhance enrollment accuracy, turnaround times, and pharmacy satisfaction.
• Follow established policies and procedures while developing knowledge of pharmacy network operations and enrollment processes.

Required Qualifications

• 4 years of professional experience in customer service, healthcare operations, administrative support, pharmacy operations, or a related field.
• Strong attention to detail and organizational skills.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet established deadlines.
• Demonstrated problem‑solving and critical‑thinking skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to work independently and collaboratively within a team environment.
• Commitment to providing exceptional service to internal and external stakeholders.

Preferred Qualifications

• Experience supporting customers, providers, pharmacies, or business partners in a professional environment.
• Familiarity with pharmacy operations, healthcare administration, or provider enrollment processes.
• Basic understanding of healthcare or pharmacy terminology.
• Demonstrated ability to learn new systems, processes, and technologies.

Education

Bachelor's Degree in Business Administration, Healthcare Administration, Public Health, Pharmacy Administration, Communications, or a related field or equivalent combination of work and experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Deadline

We anticipate the application window for this opening will close on: 10/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

If you are a CVS Health colleague, please log into Workday through ColleagueZone.

Location: 9501 East Shea Boulevard, Scottsdale, Arizona,United States

Location: Workat Home, Arizona, United States

Job ID: R1044242

Category: Corporate

Sub Category: Sales and Account Management

CVS Health® and its businesses lead the way to drive affordability, improve access and preserve choice in how people pay for care, receive care and stay healthy. With a wide range of career areas, you can be a part of our purpose‑driven team.

Our workforce is dedicated and talented – more than 300,000 colleagues strong – focused on a bold vision to reimagine health care and our passion to make a difference. We unite around making health and care better for colleagues by striving to provide innovative and inclusive benefits for colleagues and their families.

We reflect the consumers we serve and recognize that having diverse teams foster a workplace where every colleague feels welcomed, valued, respected and heard. There is a place of opportunity for all here and for everyone to be extraordinary.