Analyst, Marine Transformation

Royal Caribbean Cruises Ltd

Miami (FL)

On-site

USD 65,000 - 90,000

Full time

3 days ago
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Job summary

Royal Caribbean Group, based in Miami, seeks an Analyst, Marine Transformation to support GMO’s transformation efforts. Under the Sr.

Director, this role builds structure, visibility, and follow-through for cross-functional initiatives in Global Marine Operations, focusing on current-work clarity and future improvements. Ideal candidates leverage data to identify trends, design practical process improvements, and prepare stakeholder-ready materials.

Qualifications

  • Bachelor's degree in business, engineering, or similar areas.
  • 1-2 years of experience in business analysis, process improvement, project management, operations, data analysis, transformation, or related discipline.
  • Experience supporting projects, workstreams, process reviews, or cross-functional activities in a business environment.
  • Ability to gather, organize, and summarize information into notes, trackers, presentations, or working documents.
  • Experience with process mapping, workshop support, facilitation, data gathering, metric review, and documentation.
  • Experience with process improvement, Lean Six Sigma, Agile, or design thinking.
  • Proficiency with Microsoft PowerPoint, Excel, Word, Teams, and collaboration tools.

Responsibilities

  • Gather information and support discovery; clarify challenges and opportunities.
  • Document processes and ways of working with clear maps and notes.
  • Prepare and edit transformation materials for stakeholder review.
  • Support collaborative meetings and workshops; align on problems and decisions.
  • Analyze process data to identify trends and improvement opportunities; translate into insights.

Skills

Business analysis
Process improvement
Project management
Data analysis
Communication

Education

Bachelor's degree in business or engineering

Tools

PowerPoint
Excel
Word
Teams

Job description

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Analyst, Marine Transformation

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be thevacation-industryleader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people.Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Global Marine Operations (GMO) Team has an exciting career opportunity for a full-time Analyst, Marine Transformation.

This position will work onsite in Miami, Florida
Position Summary

The Analyst, Marine Transformation supports GMO’s transformation efforts. Working under the direction of the Sr. Director, Marine Transformation, this role creates structure, visibility, and follow-through for transformation work across Global Marine Operations, with a practical focus on understanding how work flows today and where opportunities exist to improve clarity, consistency, and efficiency.

As part of the Transformation & Performance Office, the role provides analysis, coordination, and documentation for initiatives that improve how work is understood, prioritized, and executed. This includes using data and metrics to support practical process improvement recommendations. Success requires curiosity, strong organization, clear communication, attention to detail, and the ability to learn quickly in a complex, cross-functional environment.

Essential Duties and Responsibilities

Gather Information and Support Discovery : Collect and organize inputs from stakeholders, documents, data, and working sessions to help clarify current challenges and improvement opportunities.

Document Processes and Ways of Working: Create clear process maps and supporting documentation that show how work is performed today, where handoffs occur, and where gaps or improvement areas may exist.

Prepare and Edit Transformation Materials: Develop and refine presentations, summaries, trackers, and change-relatedcontentso information isaccurate, organized, and ready for stakeholder review.

Support Collaborative Meetings and Workshops: Prepare, document, and follow up on meetings and workshops to help teamsalign onproblems, decisions, and next steps.

Analyze Process Data and Metrics: Compile and interpret data from multiple sources toidentifytrends, process issues, and improvement opportunities. Apply process improvement methods to help translate metrics into clear insights.

Support Process Improvement and Change Activities: Helpidentifyprocess gaps and translate improvement ideas into practical recommendations, change roadmaps, standard work, orimplementationsupport materials.

Track Actions and Follow-Ups: Maintainaction items, status updates, and working documents to help assigned activities move forward with clarity and accountability.

Support Cross-Functional Collaboration: Coordinate with teams across GMO, brands, and enabling functions to gather input, clarify open items, and support shared understanding.

Contribute to Transformation Tools and Standards: Create andmaintaintemplates, trackers, job aids, and other shared resources that support consistent transformation practices.

Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Qualifications and Education

Bachelor’s degreerequiredin business, engineering, or similar areas

1-2 years of experience in business analysis, process improvement, project management, operations, data analysis, transformation, ora relateddiscipline.

Experience supporting projects, workstreams, process reviews, or cross-functional activities in a business environment.

Ability to gather, organize, and summarize information from multiple sources into clear notes, trackers, presentations, or working documents.

Experience with process mapping, workshop support, facilitation, data gathering, metric review, documentation, or continuous improvement activities.

Experience with process improvement, operational excellence, Lean Six Sigma, process engineering concepts, Agile, design thinking, or similar methodologies.

Proficiencywith Microsoft PowerPoint, Excel, Word, Teams, and collaboration toolsrequired.

Maritime, cruise,logistics, hospitality, operations, or other complex industry exposure preferred.

Knowledge and Skills

Collaboration: Ability to work effectively with colleagues and stakeholders and support shared understanding across teams.

Business Analysis and Documentation: Ability to gather information, organize inputs, document findings, and create clear working materials that support transformation efforts.

Process Mapping and Current-State Assessment : Understanding of process mapping, workflow documentation, role clarity, handoffs, controls, cycle time, pain points, root causes, and improvement opportunities.

Continuous Improvement Mindset : Ability to look for practical ways to reduce friction, improve consistency, clarify ownership, and support more effective ways of working without over-engineering solutions.

Analytical Thinking and Metrics Interpretation : Ability to review data from various sources, identify patterns, gaps, risks, or process breakdowns, and summarize findings in a way that supports process improvement and decision-making.

Presentation and Communication Support : Ability to create and edit cl eer, organized, and visua lly consistent pres entations , summaries, notes, and meeting materials.

Organization and Follow-Through : Strong attention to detail and ability to manage trackers, action items, timelines, files, and documentation in a structured and reliable way.

Learning Agility : Willingness and ability to learn quickly while applying feedback to improve work outputs.

Stakeholder Coordination : Ability to coordinate with stakeholders, capture inputs, clarify open items, and support productive working sessions.

Tools and Data Management : Comfort working with spreadsheets, presentation tools, shared files, collaboration platforms, and basic data organization practices to support analysis, reporting, and metric tracking.

Professional Communication: Ability to communicate clearly, concisely, and professionally in written and verbal formats.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job with or without reasonableaccommodations. The environment includes office location, and /or moving inside/outside the office. Responsibilities include traveling betweennumerousoffices. A high noise level is possibleif visitingshipboard or offsite locations.

We knowthere's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer anyadditionalquestions. Thank you again for your interest in Royal Caribbean Group.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassmenton the basis ofrace, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Groupand each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We are committed toprovidingequal employment opportunities and to providing reasonable accommodation to support candidates with disabilities during our hiring process.If you needa reasonableaccommodation, please reach out to us at hraccess@rccl.com .This email is for disability-related accommodation requests only.

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