Analyst, Law Enforcement Response Team

Pantera Capital; Bastrop (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401(k)

Disability insurance

Life insurance

Employee discounts

Job summary

SpaceXAI is seeking a diligent Law Enforcement Response Team member for the Safety group to manage global information requests, ensuring accurate processing while protecting user privacy and freedom of expression. You will work with cross-functional teams across regions and support on-call rotations to deliver timely responses.

Ideal candidates are detail-oriented, collaborative, and adept at navigating ambiguous policy issues, with strong English communication and a passion for privacy

Qualifications

• Fluent written and spoken English required.
• Experience handling user information requests or legal documents.
• Strong organizational skills and ability to prioritize.
• Detail-oriented with high-quality output on repetitive tasks.
• Interest in protecting user privacy and freedom of expression.

Responsibilities

• Handle global information requests with accuracy and timeliness.
• Collaborate with Law Enforcement Response Team across EMEA and Singapore.
• Improve processes to enhance efficiency and consistency.
• Participate in on-call rotation for emergency requests.
• Identify anomalies in requests and escalate policy issues.
• Maintain open communication with teammates and cross-functional teams.
• Deliver high-quality work on multiple priorities in a dynamic environment.
• Own projects from start to finish with attention to detail.

Skills

English fluency

Exceptional communication

Attention to detail

Organizational skills

Problem-solving

Proactive

Team collaboration

Education

Bachelor’s degree or equivalent

Job description

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

The Safety Team at SpaceXAI works to safeguard the user’s voice while balancing on- and off-platform safety risks through policy enforcement that promotes trust in SpaceXAI. As a member of the Law Enforcement Response Team within SpaceXAI Safety, you will focus on managing global information requests, ensuring efficient and accurate processing while supporting the team’s mission to protect user privacy and freedom of expression. This role requires a detail-oriented, collaborative, and adaptable individual who thrives in a dynamic environment and is passionate about delivering high-quality work.

RESPONSIBILITIES:

• Handle global information requests, including document intake, processing, and tracking, with a focus on accuracy and timeliness.
• Collaborate with Law Enforcement Response Team members in EMEA, and Singapore to prioritize requests and ensure consistency in operations.
• Continuously improve processes to enhance efficiency and consistency in handling legal requests.
• Participate in an on-call rotation, working closely with the Safety Team to provide timely responses to emergency requests from around the world.
• Identify anomalies or unusual patterns in requests and escalated ambiguous policy issues as needed.
• Maintain open, thorough, and regular communication with teammates and cross-functional teams to support team efficiency and deliverables.
• Deliver consistent, high-quality work on repetitive tasks while managing multiple priorities in a dynamic environment.
• Take ownership of projects, seeing them through from start to finish with a focus on detail and organization.

BASIC QUALIFICATIONS:

• Fluency in written and spoken English.
• Exceptional communication and writing skills.
• Experience working with user information requests, legal documents, or a legal education.
• Strong attention to detail and organizational skills, with the ability to prioritize tasks in a dynamic work environment.
• Ability to handle repetitive tasks while maintaining high-quality output.
• Passion and enthusiasm for protecting user privacy and freedom of expression.
• Collaborative mindset with perseverance, determination, and a proactive approach to problem-solving.
• Comfortable navigating ambiguous policy escalations and making sound decisions.
• Availability to work weekends, with potential schedules including Tuesday–Saturday or Sunday–Thursday. Potential for shifts to change to as early as 6am or finish as late as 8pm, with notice.

PREFERRED SKILLS AND EXPERIENCE:

• 1+ years of experience in a Safety or Legal Operations role at a tech company, or as a paralegal, litigation support, or equivalent role.
• Bachelor’s degree or equivalent education/experience.
• Proven ability to spot anomalies or unusual patterns in data or requests.
• Strong sense of ownership, optimism, and enthusiasm for tackling complex challenges in a fast-paced environment.

COMPENSATION AND BENEFITS:

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.