Analyst IT Application Services

Enbridge Inc.; Gastonia, Northern (NC, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Flexible benefits program

Paid parental leave

Retirement savings plan with company股票

Paid time off and holidays

Employee and Family Assistance Program

Wellness Program

Job summary

Enbridge Inc. is seeking an IT Application Services Analyst to support AVEVA Measurement Advisor and related data platforms across natural gas operations. You will administer applications, develop data interfaces, and build SSRS reports to enable accurate measurement and reporting.

Collaboration with Measurement, Operations, and accounting teams is essential, with a focus on data quality and reliability. The role requires a diploma or bachelor’s degree in information systems or related field,

Qualifications

• Diploma or bachelor’s degree in information systems, Computer Science, Engineering Technology, or a related field, OR a two-year technical diploma.
• Exposure to application support, data integration, reporting, or systems analysis roles.
• Knowledge of SCADA/OT data environments.
• Experience supporting or administering business-critical applications, preferably in a utility, pipeline, or other regulated environment.
• Hands-on experience in query development and data analysis.
• Experience developing or supporting reporting solutions (e.g., SQL Server Reporting Services – SSRS).
• Experience developing, maintaining, or supporting data interfaces, scripts, or automated data processes.

Responsibilities

• Act as administrator for AVEVA Measurement Advisor, including system configuration, user access, data setup, and ongoing application support.
• Support custom programs and scripts used to import and export data between Measurement Advisor, historical databases, and other enterprise systems.
• Design, create, and maintain reports using SSRS to support business and operational reporting needs.
• Collaborate with Measurement, Operations, and accounting teams to translate business requirements into data solutions and system enhancements.
• Support and maintain integrations between Measurement Advisor, historical data systems, and other internal platforms, ensuring accuracy and reliability of measurement data.
• Perform testing, validation, and deployment of data interfaces, reporting solutions, and system updates in alignment with operational requirements.
• Provide second and third-level support for Measurement Advisor and related data/reporting systems, assisting users with troubleshooting, data issues, and day-to-day operational tasks.
• Develop and maintain technical documentation, user guides, and training materials; provide guidance and support to end users as needed.
• Collaborate with IT, database, and infrastructure teams to ensure system performance, data integrity, and availability across measurement and reporting platforms.

Skills

SQL and data analysis

Troubleshooting

Cross-functional collaboration

Communication

Education

Bachelor's degree in Information Systems / Computer Science / Engineering Technology

Tools

AVEVA Measurement Advisor

SSRS

SQL Server

Python

PowerShell

.NET

Job description

We are looking for an Analyst, IT Application Services to support and enhance measurement and operational data systems across natural gas operations. This role focuses on AVEVA Measurement Advisor and related historical data platforms, ensuring accurate, reliable, and accessible measurement data. You will combine application administration, data integration, and reporting expertise to support critical business functions. If you have 1-2 years experience in a related area, we'd love to hear from you! Apply today for this extraordinary opportunity with Enbridge! **What You Will Do:*** Act as administrator for AVEVA Measurement Advisor, including system configuration, user access, data setup, and ongoing application support.* Support custom programs and scripts used to import and export data between Measurement Advisor, historical databases, and other enterprise systems.* Design, create, and maintain reports using SQL Server Reporting Services (SSRS) to support business and operational reporting needs.* Collaborate with Measurement, Operations, and accounting teams to translate business requirements into data solutions and system enhancements.* Support and maintain integrations between Measurement Advisor, historical data systems, and other internal platforms, ensuring accuracy and reliability of measurement data.* Perform testing, validation, and deployment of data interfaces, reporting solutions, and system updates in alignment with operational requirements.* Provide second and third-level support for Measurement Advisor and related data/reporting systems, assisting users with troubleshooting, data issues, and day‐to‐day operational tasks.* Develop and maintain technical documentation, user guides, and training materials; provide guidance and support to end users as needed.* Collaborate with IT, database, and infrastructure teams to ensure system performance, data integrity, and availability across measurement and reporting platforms. **Who You Are:*** Diploma or bachelor’s degree in information systems, Computer Science, Engineering Technology, or a related field, OR a two-year technical diploma; exposure to application support, data integration, reporting, or systems analysis roles.* Knowledge of SCADA/OT data environments. Experience supporting or administering business‐critical applications, preferably in a utility, pipeline, or other regulated environment.* Knowhow in SQL and relational databases, with hands-on experience in query development and data analysis.* Experience developing or supporting reporting solutions (e.g., SQL Server Reporting Services – SSRS).* Experience developing, maintaining, or supporting data interfaces, scripts, or automated data processes.* Strong problem-solving skills with the ability to analyze data issues and translate business requirements into technical solutions.* Ability to support end users, troubleshoot application issues, and provide clear guidance in a production environment.* Strong verbal and written communication skills, with the ability to work effectively across technical teams and business stakeholders. **Preferred:*** Experience with AVEVA Measurement Advisor or similar gas measurement/data management systems, along with exposure to SCADA, historians, or industrial data environments.* Experience supporting measurement, accounting, or operational reporting within a natural gas utility or pipeline company.* Familiarity with scripting or programming languages used for data integration (e.g., Python, PowerShell, or .NET).* Understanding of data validation, reconciliation, and data quality processes in regulated environments.* Experience working with IT service management practices (e.g., incident, problem, change management).**Working Conditions:*** Office environment with limited travel required. **Physical Requirements include but are not limited to:**Grasping, kneeling, light – moderate lifting (objects up to 20 pounds), reaching above shoulder, repetitive motion, typing, sitting, standing, visual requirement (able to see screens, detect color coding, read fine print), hearing requirement and the ability to sit at a computer for long periods of time. **Mental Requirements (Both Field & Office) include but are not limited to:**Ability to: understand, remember and apply oral and/or written instructions or other information, understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology, organize and prioritize work schedule on a short-term basis, make decisions which have moderate impact on the immediate work unit and monitor impact outside this area, understand and follow basic instructions and guidelines, complete routine forms, compose letters, outlines, memoranda and basic reports and communicate with individuals via telephone. Salary Ranges from $85,000.00 – $120,000.00 USD for US locations based upon candidate’s experience, skills, and internal equity. Applicable compensation policies and guidelines apply to internal candidates. **Benefits:*** A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability.* A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event.* Valuable retirement savings plans, including a savings plan with company stock as an investment option.* Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays.* An Employee and Family Assistance Program.* A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.* Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed work week schedule, or have flexible start and end times. Role requirements determine your eligibility for each option. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [e-mail].