Analyst - IT Application - Pharmacist

HonorHealth; Scottsdale (AZ); On-site; USD 110,000 - 150,000; Full time

Job summary

HonorHealth is seeking an IT Applications Analyst Pharmacist to advance vendor-provided enterprise software for clinical, financial, and business systems. The role analyzes software to ensure alignment with pharmacy workflows and collaborates with operations to define system requirements and deliver innovative solutions.

The position may lead small projects, adhere to change management practices, and participate in on-call rotations to support incidents and upgrades.

Qualifications

• Bachelors in Pharmacy Sciences required.
• Doctorate in Pharmacy preferred.
• 3 years healthcare, consulting, or IT experience with application software deployment/workflow understanding required.
• 5 years healthcare, consulting, or IT experience preferred.

Responsibilities

• Troubleshoot end-user issues and workflow problems for departmental users and stakeholders.
• Consult healthcare professionals on pharmaceutical therapies and participate in quality initiatives.
• Educate and support project implementations and pharmacy initiatives.
• Lead low to moderate complexity projects and follow IT project management practices.

Education

Bachelors in Pharmacy Sciences

Doctorate in Pharmacy

Job description

Under the direction of Leadership, the IT Applications Analyst Pharmacist is responsible to empower our community through the continuous development, deployment, and support of vendor proprietary enterprise application software. The Application Analyst Pharmacist supports software that is necessary to run clinical, financial, or business systems within a large integrated health system. This position works on the analysis of existing and proposed vendor supplied software functionality to determine if the software conforms to current clinical health system workflow processes. The Application Analyst Pharmacist is a high performing individual who collaborates with business operations to understand and define system requirements to develop innovative solutions meeting the customers' needs.

The Application Analyst Pharmacist is responsible to understand and conform to HonorHealth's project and change management methodologies and may be responsible for leading low to moderate complexity projects leveraging this framework. In addition, this position requires an on-call rotation facilitating off hour work functions in support of incidents, upgrades, patches, and project task fulfillment.

ESSENTIAL FUNCTIONS

• Utilizes knowledge of medications and pharmacy workflows to troubleshoot low to moderate complexity end-user issues, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership. Contributes to technical and workflow root cause analysis.
• Acts as a consultant to healthcare professionals regarding utilization of pharmaceutical therapies and participates in Network committees and quality improvement initiatives as directed.
• Provides education and support for the implementation of projects, programs and pharmacy initiatives (i.e. automation, clinical monitoring, patient education, etc.).
• May serve as a preceptor for pharmacy informatics students.
• Actively participates in the education and training of new pharmacy employees, pharmacy students and pharmacy interns.
• Utilizes the appropriate analytic tools and process improvement techniques to assess and improve medication-use processes.
• Assesses published literature and/or database sources to identify best practices and/or guidelines relevant to appropriate medication-use and identifies opportunities for pharmaceutical related changes.
• Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system.
• On an as needed basis, performs in-depth analyzes of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.
• Design, Test, Implement and support files/systems within assigned products and scope with minimal supervision.
• Populates tables and databases, for a domain with multiple owners, with some assistance from Vendor and Information Technology staff.
• Collaborates in an integrated approach to eliminate the potential for a negative impact to our customers and patients.
• Responsible for maintaining set standards of application system build and database maintenance.
• Including updates to master files, profiles, dictionaries, and other databases. Assists with recommendations for standardized naming, numbering and security conventions.
• Demonstrates excellent interpersonal, organizational and communication skills.
• Communicates effectively (written and oral) across all levels of the organization and has the ability to determine the appropriate forum for each method.
• Develops effective working relationships across HonorHealth and with vendor applications support personnel.
• Demonstrates the ability to prioritize and manage individual workload with minimal assistance.
• Collaborates effectively with team members to adjust priorities based on business needs.
• Assists with the change management, project management, and documentation policies and standards, established by the Information Technology Department and Project Management Office for maintenance, requests and new initiatives.
• May lead low to moderate complexity projects as assigned.
• Understands and utilizes the IT Project Management toolset for the successful completion of initiatives.
• Understands and follows established change management procedures for testing, documenting, and communicating system changes.
• Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.

EDUCATION

• Bachelors in Pharmacy Sciences from an ACPE-accredited college of pharmacy Required
• Doctorate in Pharmacy from an ACPE-accredited college of pharmacy. Preferred

EXPERIENCE

• 3 years Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Required
• 5 years Healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Preferred

LICENSE AND CERTIFICATIONS

• Pharmacist - License, Registered (RPh) Arizona Board of Pharmacy License 180 Days Required
• Certification for assigned application should be obtained within designated time frame per policy. Required
• Training and/or certification in assigned application. Required
• Certification or licensure for clinical, revenue cycle, or business unit that primary application supports. Required
• Epic Certification - Certificate, Epic certification as applicable for assigned team.