Analyst II, Cybersecurity

FIS Management Services LLC; Jacksonville (FL); Hybrid; USD 110,000 - 140,000; Full time

Job summary

FIS is seeking a Cyber Security Engineer II to fortify the Network Security Engineering team in Jacksonville, FL. The role focuses on deploying, managing, and optimizing Palo Alto technologies in a hybrid on-prem/cloud setup.

Candidates should bring hands-on firewall, VPN, and policy experience, plus ITIL-aligned incident/change practices and collaboration with cross-functional teams to enhance security across the enterprise.

Qualifications

• 3+ years of experience in Network Security or Cyber Security Engineering.
• Hands-on with Palo Alto NGFW, Panorama, and GlobalProtect.
• Familiarity with ITIL incident and change management.

Responsibilities

• Deploy, manage, and support Palo Alto firewalls, Panorama, and GlobalProtect.
• Implement and maintain security policies, NAT/PAT, segmentation, and threat prevention.
• Participate in security architecture reviews for on-premises and cloud.
• Troubleshoot complex network security issues and assist incident response.
• Collaborate with infrastructure, cloud, application, and security teams.
• Leverage automation and scripting to improve efficiency.
• Support change management, risk assessments, and security governance.

Skills

Network security

TCP/IP/DNS

VPN technologies

Security incident response

ITIL processes

Tools

Palo Alto NGFW

Panorama

GlobalProtect

PowerShell

Python

Job description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

Current and future sponsorship are not available for this position Jacksonville, FL Hybrid (three days in-office, two days virtual)

About the Role

We are seeking a Cyber Security Engineer II to join our Network Security Engineering team. This role is responsible for the deployment, administration, and optimization of enterprise security solutions, primarily focused on Palo Alto Networks technologies. The ideal candidate will have strong network security fundamentals, an understanding of cloud security principles, and the ability to support security initiatives across hybrid environments.

Key Responsibilities

• Deploy, manage, and support Palo Alto firewalls, Panorama, and GlobalProtect VPN solutions.
• Implement and maintain security policies, NAT/PAT, segmentation, and threat prevention controls.
• Participate in security architecture reviews and support secure solution design across on-premises and cloud environments.
• Troubleshoot complex network security issues and support incident response activities.
• Collaborate with infrastructure, cloud, application, and security teams to deliver secure business solutions.
• Leverage automation, scripting, and AI-assisted tools to improve operational efficiency and security effectiveness.
• Support change management, risk assessments, and security governance activities.

Required Skills & Experience

• 3+ years of experience in Network Security or Cyber Security Engineering.
• Hands-on experience with Palo Alto NGFW, Panorama, and GlobalProtect.
• Strong understanding of TCP/IP, DNS, routing, VPN technologies, and network troubleshooting.
• Experience implementing security policies, NAT, VPNs, and security profiles.
• Knowledge of common cyber threats, attack techniques, and security best practices.
• Understanding of ITIL processes, including incident and change management.

Preferred Skills

• Basic understanding of Azure, AWS, or GCP security concepts.
• Exposure to cloud networking, IAM, Zero Trust, and hybrid connectivity models.
• Knowledge of security architecture principles and defence-in-depth strategies.
• Experience with PowerShell, Python, or infrastructure automation.
• Awareness of AI-driven security operations, analytics, and automation capabilities.

Preferred Certifications

• PCNSA / PCNSE AZ-500 Security+ CISSP (or Associate) CCNP Security

What we offer you

• A modern, international work environment and a dedicated, motivated team.
• A broad range of professional education and personal development opportunities.
• The chance to work on challenging, relevant issues in financial services and technology.
• A work environment built on collaboration, flexibility, and respect.
• Varied and challenging work that helps you grow your product, functional, domain, and leadership skillset.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.