Analyst II

California Department of Managed Health Care; California (MO); Hybrid; USD 67,000 - 84,000; Full time

Job summary

The California Department of Managed Health Care (DMHC) is seeking an Analyst II in Sacramento as part of the Office of Plan Licensing. You will interpret and implement the Knox-Keene Health Care Service Plan Act and related regulations, handling planning, monitoring and evaluation of administrative activities.

This is a permanent, full-time role with a hybrid telework option. Applicants are expected to complete Cal Careers processes; a background investigation is required prior to appointment.

Qualifications

• Background investigation is required prior to hire.
• Ability to organize and manage simultaneous workload priorities.
• Experience with health licensing processes and Act knowledge.

Responsibilities

• Plan, implement, monitor and evaluate administrative activities within OPL.
• Interpret policies and procedures; support complex program duties.
• Collaborate to ensure compliance with the Knox-Keene Act and related regulations.

Skills

Organization

Prioritization

Initiative

Confidentiality

Communication

Judgment

Teamwork

Punctuality

Office software

Tools

Microsoft Outlook

PowerPoint

Word

Excel

SharePoint

Job description

Job Description And Duties

This is a re-advertisement. If you have already applied your application is still being considered.

Under the supervision of the Administrative Supervisor I (SUP I) the incumbent is assigned program-related responsibilities that ensure effective interpretation and implementation of the Knox-Keene Health Care Service Plan Act of 1975 (Act), the California Code of Regulations, Title 28 (Regulations), Federal Health Care Reform, Pharmacy Benefit Manager (PBM) and program policies and procedures. The incumbent is responsible for performing duties of a difficult and complex nature involved in planning, implementation, monitoring and evaluating administrative activities within the Office of Plan Licensing (OPL).

Please let us know how you heard about this position by taking a brief survey: DMHC Recruitment Survey.

Leave Program (PLP) 2025 agreement: Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction.

You will find additional information about the job in the Duty Statement.

Working Conditions

The DMHC has locations in Downtown Sacramento and Rancho Cordova. Both locations are located close to light-rail with various amenities. The incumbent will work in a climate-controlled cubicle and/or office environment with artificial lighting.

This position may be eligible for hybrid telework. The telework schedule is permitted at the operational needs of the Department and is subject to change, consistent with the State Telework Policy and the DMHC’s Telework Policy. All employees who telework are required to be California residents and maintain California residency in accordance with Government Code 14200.

Minimum Requirements

• ANALYST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-522654

Position #(s): 409-806-5393-601

Working Title: Analyst II

Classification: ANALYST II

$6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 2

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

The mission of the Department of Managed Health Care (DMHC) is to is to ensure health plan members have access to equitable, high-quality, timely, and affordable health care within a stable health care delivery system. The DMHC accomplishes its mission by ensuring the health care system works for consumers. The Department protects the health care rights of 30.2 million Californians by regulating health care service plans, assisting consumers through a consumer Help Center, educating consumers on their rights and responsibilities and preserving the financial stability of the managed health care system.

DMHC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. DMHC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join DMHC and help us improve the lives of all Californians.

If you are interested in learning about the Department of Managed Health Care (DMHC) culture from the perspective of someone like yourself, contact our Someone Like Me program (please check your Spam or Junk folders for our email replies). Within five business days of your request to participate in the Someone Like Me program, you will be matched with a DMHC employee with a similar background to discuss the DMHC’s culture. This program is not part of, or in any way affiliated with the application or hiring process. Prospective employees must complete the application process on Cal Careers (e.g., submit your application within the specified timeframes on the job posting) to be considered for hire at the DMHC. None of the information you provide through the Someone Like Me program will be relayed to the Hiring Unit.

Department Website: http://www.dmhc.ca.gov

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

All applicants not currently employed by the DMHC will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your State application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment . If you are using education to meet the minimum qualifications for this position, you MUST submit a copy of your college transcripts. Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Required Application Package Documents

Final Filing Date: 8/24/2026

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - In addition to an Examination/Employment Application (STD678), applicants are required to submit a Statement of Qualifications (SOQ). The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing, and will be considered the first phase of the hiring process for this position.

Desirable Qualifications

• Ability to organize and establish simultaneous workload priorities and work under pressure
• Exercise a high degree of initiative, flexibility, and confidentiality
• Ability to professionally communicate both orally and in writing
• Ability to reason well and use good judgment
• Ability to work independently, as well as cooperatively and effectively with others
• Dependable, punctual, and excellent attendance
• Proficient use of the following software programs: Microsoft Outlook, PowerPoint, Word, Excel, SharePoint
• Knowledge and/or experience working with the Act
• Experience working in Health or general licensing processes
• Experience designing a proprietary database system
• Experience using DMHC eFiling or proprietary database systems
• Work experience in reviewing external documents

Benefits

For information on benefits, please visit the Benefit Summary page on the CalHR website.

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.dmhc.ca.gov

Human Resources Contact:
Megan Lee
[phone]
[e-mail]

Hiring Unit Contact:
Beatriz Cruz
[phone]
[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Office
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Instructions

• Use regular 8 ½ x 11 white paper, with one inch margins.
• Use 12 point Arial font.
• This document must not exceed two pages.
• In the center of the Header, title the document "Statement of Qualifications".
• In the center of the Footer, include the page number.
• Type "Question 1", and describe your experience applying policies and procedures.
• Type "Question 2", and tell us why you are applying for the Analyst II position with the Office of Plan Licensing (OPL).

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.