Analyst, Customer Contract Administrator

BD; Irvine (CA); On-site; USD 87,500 - 144,400; Full time

Benefits offered by this job

Collaborative work environment

Opportunities for career growth

Contributions to healthcare innovations

Job summary

A leading global medical technology company is seeking an Analyst, Customer Contract Administrator in Irvine, California. This role is crucial for managing customer contracts and ensuring compliance. Candidates should have a Bachelor's degree and 3-5 years of experience in contract administration. The ideal applicant is detail-oriented, possesses excellent communication skills, and is proficient in relevant software. The compensation range is between $87,500 and $144,400 annually.

Qualifications

• 3-5 years of experience in contract administration, sales operations, or similar analytical role.
• Strong understanding of distribution contract terms and conditions.
• Proficiency in contract lifecycle management software.

Responsibilities

• Administer and maintain a portfolio of customer contracts.
• Review contract terms for accuracy and compliance.
• Collaborate with internal departments to resolve discrepancies.

Skills

Analytical skills

Detail-oriented

Problem-solving

Communication skills

Organizational skills

Education

Bachelor's degree in Business Administration, Finance, Legal Studies, or related field

Tools

CLM software

ERP systems (SAP, Oracle, JDE)

Microsoft Office Suite

Job description

Analyst, Customer Contract Administrator

Join to apply for the Analyst, Customer Contract Administrator role at BD

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Summary

The Analyst 3, Customer Contract Administrator will play a critical role in managing the lifecycle of distribution and customer contracts, ensuring accuracy, compliance, and efficient processing. This position involves direct interaction with internal stakeholders and may include external customer communication to facilitate smooth contract execution and administration.

Job Responsibilities

• Administer and maintain a portfolio of customer contracts, including but not limited to new agreements, renewals, amendments, and terminations.
• Review contract terms and conditions for accuracy, completeness, and adherence to company policies and legal requirements.
• Collaborate with sales, legal, finance and other internal departments to ensure proper contract alignment and resolution of discrepancies.
• Process contract‑related data in various systems, ensuring data integrity and timely updates.
• Generate reports and provide analysis on contract status, performance and key metrics.
• Respond to internal and external inquiries regarding contract terms, status and related processes.
• Identify and execute opportunities for process improvements within contract administration and contribute to the development and implementation of best practices.
• Manage the resolution of contract disputes or interpretation issues, escalating complex matters to senior management or legal as necessary.
• Ensure compliance with all relevant company policies, procedures, and regulatory requirements.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Legal Studies, or a related field.
• 3‑5 years of experience in contract administration, sales operations, or a similar analytical role.
• Strong understanding of distribution contract terms and conditions, and experience with various contract types.
• Proficiency in contract lifecycle management (CLM) software and enterprise resource planning (ERP) systems (e.g., SAP, Oracle, and JDE).
• Excellent analytical and problem‑solving skills with a keen eye for detail.
• Strong verbal and written communication skills, with the ability to articulate complex information clearly and concisely.
• Ability to work independently and collaboratively in a fast‑paced environment, managing multiple priorities and meeting deadlines.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required.

Preferred Qualifications

• Preferred experience within a large, complex organization.
• Familiarity with the healthcare or medical device industry is a plus.
• Advanced Excel skills preferred.

Workplace Policies

For most roles, a minimum of 4 days of in‑office presence per week is required. Certain positions may have remote or field‑based arrangements which will be indicated in the posting. Employment is contingent upon proof of full vaccination against COVID‑19 where applicable. Requests for accommodations are considered as per applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and encourages you to bring your authentic self to work. It’s also a place where we help each other be great, do what’s right, hold each other accountable, and learn and improve every day.

To learn more about BD, visit https://bd.com/careers

Equal Opportunity Employer

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.

Requirements & Details

Primary Work Location: USA CA - Irvine Laguna Canyon

Employment type: Full‑time

Job function: Research, Analyst, and Information Technology

Industries: Biotechnology Research, Medical Equipment Manufacturing, and Research Services

Salary Range: $87,500.00 – $144,400.00