Analyst, Contract Administration

Triumph Group; West Hartford (CT); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Parental leave

Paid time off

Disability insurance

Performance rewards

Growth opportunities

Job summary

TRIUMPHdesigns in West Hartford, CT is seeking a Contract Administrator to manage OE, spares and overhaul contracts for domestic and international customers. You will review orders, document flow-down requirements, and coordinate with internal teams to ensure contract terms are met.

The role demands strong customer service, organization, and proficiency with JD Edwards ERP and MS Office. On-site work, with opportunities to support finance, program management, and compliance.

Qualifications

• Bachelor’s degree, plus 3-5 years of experience preferred.
• Extremely strong customer service skills, strong business acumen and positive attitude are required.
• High volume contract award environment. Fast-paced, multi-tasker with superior organization skills required.
• Advanced proficiency in Microsoft Office applications required – Excel Mastery is desired.
• Strong written and verbal communication skills.
• Knowledge of JD Edwards ERP system strongly preferred.

Responsibilities

• Provide administration of OE, spares and overhaul and repair contracts for a diverse range of commercial and military customers both domestic and international.
• Complete order review, entry, acknowledgement, and process amendments.
• Initiates the Contract Review process by documenting the customer’s order and contract flow-down requirements and routes those requirements to the appropriate internal departments.
• Perform preliminary review and analysis of contract terms and conditions as well as conduct preliminary research of specific contract issues.
• Perform preliminary review of various contractually binding documents: MOU, MOI, NDA, and PIA in coordination with Management.
• Ensure that the obligations of the contract are fulfilled throughout the duration of the contract.
• Conducts routine review of and response to customer contract demands in coordination with the Sales, Contracts and Customer Service groups.
• Interpret contract language and consult with management and corporate legal as needed for matters requiring legal interpretation.
• Ensure ERP sales order entry is complete, timely, and accurate.
• Maintain custody and order of all contractual documents.
• Maintains phone and written communication with customers relative to contract issues.
• Utilize customer portals to obtain purchase orders and schedules, enter commits and manage scorecards.
• Meet customer expectations and maintain strong customer relationships while focused on risk and cost control, to contribute to organizational profitability and success.
• Support Finance, Program Management, Engineering, and Compliance regarding contract matters, regulatory issues, government contracting, and commercial contracting.

Skills

Customer service

Microsoft Office

Communication skills

Multitasking

Problem solving

Education

Bachelor’s degree

Tools

JD Edwards ERP

Microsoft Excel

Job description

Select how often (in days) to receive an alert:

TRIUMPHdesigns, engineers, manufactures, repairs and overhauls a broad portfolio of aviation and industrial components, accessories, subassemblies, systems and aircraft structures. We partner with original equipment manufacturers (OEMs) and operators of commercial, regional, business and military aircraft worldwide, to provide products and services that solve their hardest problems. So whatever the part, component or complexity of assembly, TRIUMPH is committed to quality, service and meeting the specialized needs of each customer.

TRIUMPH participates at all levels of the aerospace supply chain – from single components, to complex systems, to aerospace structures and their contents. We provide solutions for the entire product life cycle of an aircraft – from raw material to aftermarket service. Our unique ability to integrate a broad range of products and capabilities is our competitive advantage.

We are rapidly growing and looking for people who feel rewarded by innovation, career growth, and making an impact all while working with state-of-the‑art equipment on cutting‑edge projects. If you’re ready to be challenged, inspired, and supported as you pursue your professional best, we hope you’ll explore a future with TRIUMPH.

Based in West Hartford, CT, Triumph Systems, Electronics and Controls is a leading independent aerospace system supplier for the commercial and military helicopter and business jet markets and employs approximately 500 employees. The Company’s key products and services include electronic engine controls, fuel metering units, main fuel pumps and environmental control systems for both the OE and aftermarket/spares end markets.

Responsibilities

Salary Range: $65,900 - $98,900/annual - based on skills and experience

The Contract Administrator’s primary responsibilities are account management, customer point of contact, and overall administrative liaison.

Work Arrangement Details
This position is on site in West Hartford, CT

• Provide administration of OE, spares and overhaul and repair contracts for a diverse range of commercial and military customers both domestic and international.
• Complete order review, entry, acknowledgement, and process amendments.
• Initiates the Contract Review process by documenting the customer’s order and contract flow-down requirements and routes those requirements to the appropriate internal departments.
• Perform preliminary review and analysis of contract terms and conditions as well as conduct preliminary research of specific contract issues.
• Perform preliminary review of various contractually binding documents: MOU (Memorandum of Understanding), MOI (Memorandum of Intent), NDA (Non-Disclosure Agreement), and PIA (Proprietary Information Agreement) in coordination with Management.
• Ensure that the obligations of the contract are fulfilled throughout the duration of the contract. Conducts routine review of and response to customer contract demands in coordination with the Sales, Contracts and Customer Service groups.
• Interpret contract language and consult with management and corporate legal as needed for matters requiring legal interpretation.
• Ensure ERP sales order entry is complete, timely, and accurate.
• Maintain custody and order of all contractual documents.
• Maintains phone and written communication with customers relative to contract issues.
• Utilize customer portals to obtain purchase orders and schedules, enter commits and manage scorecards.
• Meet customer expectations and maintain strong customer relationships while focused on risk and cost control, to contribute to organizational profitability and success.
• Support Finance, Program Management, Engineering, and Compliance regarding contract matters, regulatory issues, government contracting, and commercial contracting.
• Assist in developing and implementing standard process and procedure of the contract administration function.
• Support monthly SIOP (Sales, Inventory and Operations Planning) meetings to ensure accurate part provisioning.
• Other duties as assigned.

Qualifications

Required Knowledge, Skills & Abilities:

• Bachelor’s degree, plus 3-5 years of experience preferred.
• Extremely strong customer service skills, strong business acumen and positive attitude are required.
• High volume contract award environment. Fast-paced, multi-tasker with superior organization skills required.
• Advanced proficiency in Microsoft Office applications required – Excel Mastery is desired.
• Strong written and verbal communication skills.
• Knowledge of JD Edwards ERP system strongly preferred.

Desired Knowledge, Skills & Abilities

• Previous contract administration experience in the aerospace industry.
• FAR and government contracting experience and knowledge preferred.

• Comprehensive medical, dental and vision coverage with plan options that provide flexibility and choice (including telehealth options)
• Healthcare spending accounts
• Paid parental leave
• Paid/flexible time off in addition to paid company holidays
• 401(k) with company match
• Disability and life insurance
• Incentives and performance‑based rewards
• Exciting growth and development opportunities empowered by our TRIUMPH Transformation and an entrepreneurial environment that encourages innovation and creativity

Work Environment and Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to stand, walk, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms: stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Our Vision

As one team, we enable the safety and prosperity of the world.

Our Mission

We partner with our Customers to TRIUMPH over their hardest aerospace, defense, and industrial challenges to deliver value to our stakeholders.

Our Values

• Integrity – Do the right thing for our stakeholders. We value safety, diversity, and respect.
• Teamwork – Win as One team-one company. Solicit help and assist others.
• Continuous Improvement – Pursue zero defect quality. Attack problems and relentlessly raise the bar.
• Innovation – Passion for growing the business. Lead through ingenuity and entrepreneurship.
• Act with Velocity – Partner, anticipate and communicate. Proactively solve problems.

Code of Conduct

To perform the job successfully, an individual should demonstrate the TRIUMPH behaviors captured within our core values: Integrity, Teamwork, Continuous Improvement, Innovation, and Act with Velocity. Detailed definitions are below and performance metrics for each behavior can be found on our intranet and is embedded within our Performance Management processes. All employees are expected to represent the values and maintain the standards contained in TRIUMPH’s Code of Conduct.

Environmental, Health, and Safety (EHS)

Employees are responsible for the Health, Safety, and Welfare of themselves, the environment, and other people. All employees must comply with EHS policy training and instructions, help to maintain a safe and clean working environment, and use any Personal Protective Equipment (PPE) provided by the Company. Employees must report any accidents, incidents, and near misses to management. Additionally, employees are expected to notify management of any dangerous or potentially dangerous situations or practices.

Additional Information

Triumph is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

SELECT US positions require access to technology, materials, software or hardware that is controlled by US export laws including the International Traffic in Arms Regulations (“ITAR”) and the Export administration Regulations (“EAR”). In order to be eligible for applicable positions, you must be a US Person under ITAR or eligible for approval for a U.S. Government export license. A US Person is a US Citizen, Lawful Permanent Resident, refugee or asylee. All inquires related to citizenship are asked solely to comply with ITAR and EAR export licensing requirements.

U.S. applicants must be legally authorized to work in the United States without company sponsorship.