Analyst - Construction & Maintenance

THE BERKSHIRE GAS COMPANY; Pittsfield (MA); On-site; USD 66,000 - 82,000; Full time

Job summary

Avangrid is seeking an Analyst – Construction & Maintenance in Pittsfield, MA. The role supports design and delivery by handling administrative duties, permitting, and project documentation, coordinating schedules, and preparing work orders for field operations.

The candidate will manage permits, tracking, and communications with internal and external stakeholders, ensuring compliance and timely project execution within regulatory requirements.

Qualifications

• Associate’s Degree with 3+ years of experience or 5+ years with HS Diploma/GED.
• Proficient in Microsoft Office; Excel formulas for reporting.
• Strong written and verbal communication across all levels.
• Excellent multi-tasking, prioritization and organization skills.
• Strong critical thinking and problem-solving abilities.

Responsibilities

• Prepare municipal/state excavation and trenching permits for contractors and crews.
• Prepare work order packages for field execution and approvals.
• Create project work order folders with proper labels and tracking.
• Track Dig Safe permits and renewals to support projects.
• Develop address lists and construction notification mailings.
• Support service replacement by updating riser locations and project sheets.
• Maintain filing drawers and project documentation in organized systems.
• Handle customer calls and route issues to appropriate colleagues.
• Prioritize tasks to ensure smooth project execution.

Skills

Written verbal communication

Multi-tasking

Organization

Critical thinking

Problem solving

Education

Associate’s Degree

HS Diploma / GED

Tools

Microsoft Office

Excel

Job description

Job Title: Analyst – Construction & Maintenance

Location: Pittsfield, MA

Work type: Office (on-site)

Salary range: $65,840 to $82,300

Job Summary The Analyst – Construction & Maintenance supports the Design and Delivery organization by providing administrative, permitting, and project execution support. This role is responsible for coordinating construction and maintenance schedules, managing project documentation and filing systems tracking permitting activities and supporting customer inquiries, and preparing work order packages for field operations. The position plays a critical role in ensuring efficient project execution by maintaining accurate records, facilitating communication between internal and external stakeholders, monitoring permit and Dig Safe compliance, coordinating construction notifications, and supporting the timely release of work orders for capital projects. Through strong organizational skills and attention to detail, the Analyst – Construction & Maintenance helps ensure projects are executed safely, efficiently, and in accordance with company and regulatory requirements.

Responsibilities

• Prepare municipal / state excavation and trenching permits, including request and issue of payments, for all contractors and internal crew projects, when required.
• This includes both operation and maintenance and capital projects.
• Preparing work order packages for field execution for internal and external crews, including but not limited to, printing of necessary shop papers, stores orders, financial approvals, and final release.
• Prepare project work order folders with approved labels, stamps, and stickers to ensure proper tracking and filing.
• Tracking pending and current projects Dig Safes and ensure renewal as required to support project execution.
• Develop address listing and prepare construction notification mailings for all construction projects.
• Support project service replacement by tracking newly identified riser locations received from Service Leads. This includes scanning the riser sketch to the network drive and updating the project specific spreadsheet with the details provided for each location.
• Maintain and organize the pending and in‑construction filing drawers using the approved tracking and filing method.
• Receive customer calls and inquiries and help with resolution or direct them to the right person to resolve the issue.
• Successfully prioritize and manage various tasks or activities to ensure smooth execution.

Required Qualifications

• Education & Experience Required: Associate’s Degree with a minimum of 3 years of experience or 5 years of experience with a High School Diploma/GED (equivalent can be substituted for a degree).
• Proficient with Microsoft Office suite of products, especially Excel and the use of formulas for reporting.
• Strong written and verbal communication across all levels of the organization.
• Proven multi-tasking, prioritization, and organization skills.
• Strong critical thinking, decision making, and problem-solving skills.

Behavioral Competencies

• Growth & Continuous Improvement
• Initiative & Change Focused on Results
• Customer Centric (internal and/or external)
• Communication
• Collaboration
• Leadership (people managers/leaders)

Compliance & Employment Practices

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country.

At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at [e-mail].

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee’s management.

About the Company

We are one of the main energy companies in the world, a leader in renewables, which champions the energy transition towards a low‑emissions economy. We supply energy to nearly 100 million people in dozens of countries and develops its renewable, network and commercial activities in Europe (Spain, the United Kingdom, Portugal, France, Germany, Italy and Greece), the United States, Brazil and Australia and maintains markets such as Japan and Poland, among others, as growth platforms.

Job Posting End Date

September-29-2026