Analyst, Connected Car Services

Nissan Motor Iberica SA; Franklin (TN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition reimbursement

Vehicle Purchase Program (VPP)

Employee lease discounts

Job summary

Nissan in Franklin, TN is seeking an Analyst, Connected Car Services to oversee project management for connected car initiatives, coordinating with CCS PMO, Aftersales, NTC-NA Engineering, Total Customer Satisfaction, Nissan Digital, Product Planning, and regional teams to keep programs on track.

bachelor’s degree and 1–2 years’ related experience are required along with strong organizational skills and proficiency in Excel, Word, and PowerPoint.

Qualifications

• Bachelor’s degree plus 1–2 years of related experience at a professional level.
• Strong organizational skills and ability to work cross-functionally.
• Travel up to 5% domestically and internationally; onsite work in Franklin, TN.

Responsibilities

• Work with CCS PMO, Aftersales, NTC-NA Engineering, Total Customer Satisfaction, Nissan Digital, Product Planning, and regional functions to align, track, lead, and maintain connected service projects.
• Maintain project schedules, capture clear business/technical requirements, and coordinate stakeholders for new service development and changes.
• Support new project intake through coordination with internal teams and external suppliers.
• Lead software development project responsibilities: intake, scope, requirements alignment, supplier coordination, timing, and cross-functional issue resolution.
• Support change request process to ensure timely delivery of supplier quotes.
• Provide analysis to vehicle program teams and assist with related duties as needed.
• Perform other related duties as required.

Skills

Project coordination

Cross-functional collaboration

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job Details

Location(s): Franklin, TN – HQ Job Schedule: Full-time, Hybrid Education Requirement: Bachelor’s degree Sponsorship: No

Come Drive Innovation with Us. We are currently looking for an Analyst, Connected Car Services to join our team in Franklin, TN. This role will be responsible for the project management relating to Connected Car Services. Responsibilities include project management support of new connectivity projects, intake coordination, and change request management.

The Connected Car Organization is the owner of the connected car business that includes offerings such as Vehicle Telematics, Over the Air Updates, Satellite Radio, etc. Coordination between multiple departments to bring vehicle connectivity to market is a key responsibility.

A Day in the Life: The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

• 1. Work with various teams including CCS PMO, Aftersales, NTC-NA Engineering, Total Customer Satisfaction, Nissan Digital, Product Planning, and other regional functions to align, track, lead, and maintain connected service projects.
• 2. Maintains project schedules, ensures clear business/technical requirements and representation from all stakeholders for new service development, key improvements and change requests. Tracks adoption timing and budget for change of scope requests.
• 3. Supports new project intake process through coordination of projects with both internal teams and external suppliers.
• 4. Leads software development project responsibilities, including intake, scope clarification, requirements alignment, supplier coordination, timing management, and cross-functional issue resolution to support successful connected services delivery.
• 5. Supports the change request process to ensure timely delivery of supplier quotes.
• 6. Provides necessary support and analysis to the vehicle program teams.
• 7. As necessary performs other related duties of which the above are representative.

Who We’re Looking for

Required: Education and Experience: Bachelor’s degree plus 1-2 years of related experience at a professional level.

Job Knowledge and Skill

Strong organizational skills, ability to prioritize tasks, and work cross-functionally with various teams.

Computer Skills

Working knowledge of Microsoft Excel, Word, and PowerPoint, and other PC applications

Travel: 5% domestic and international travel. Ability to perform work onsite at Franklin, TN.

What You’ll Look Forward to at Nissan

• Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.
• Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best: https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.

Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included. Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future. Franklin Tennessee United States of America Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. The result: Cars that thrill you every time you get behind the wheel. With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.