Analyst - Business Systems Development

Ally; Detroit (MI); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Ally is seeking a QA Analyst to join our hybrid Detroit-area team. You will participate in system and user acceptance testing, define tests and data, and collaborate with product and development groups to validate releases.

The role emphasizes strong analytical thinking, effective communication, and rigorous testing across functional and regression scenarios in a fast-paced environment.

Qualifications

• 1+ years of experience in software testing or QA roles.
• Knowledge of functional and regression testing methodologies.
• Ability to write, modify, and interpret SQL queries for test execution.
• Experience in Agile/Scrum environments and with related tools.
• Excellent communications and interpersonal skills for stakeholders.
• Strong customer relationship skills and attention to detail.

Responsibilities

• Review and understand system test requirements and integrated testing activities.
• Provide user acceptance testing prior to production deployments.
• Define appropriate tests and test data for execution.
• Coordinate with requirements gathering and software development teams.
• Run diagnostic and system testing and present results to stakeholders.
• Coordinate post-production validation with stakeholders.
• Contribute to defect management including triaging and clustering.
• Understand different levels of system testing (functional, integration, regression, performance).
• Identify opportunities to improve testing efficiency and consistency.

Skills

Test planning

SQL for tests

Agile/Scrum

JIRA/Confluence

Test execution

Communications

Education

Bachelor's degree in related field

Tools

JIRA

Confluence

Visio

qTest

Job description

Hybrid

Detroit, MI

Lewisville, TX

Jacksonville, FL

Full time

R2600394

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

Duties

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to implement value-driven tech solutions.

The Work Itself

• Reviews and understands system test requirements, integrated testing activities, and results
• Provides user acceptance testing prior to full production deployments
• Defining the appropriate test to be carried out including the test data to be used
• Liaising with the requirements gathering and software development teams
• Running diagnostic and system testing and presenting the information to the relevant stakeholders
• Interacting with and coordinating test validation, including post-production validation with stakeholders
• Provide a comprehensive approach to defect management i.e. defect clustering, triaging, etc.
• Understanding of various stages of system testing (i.e., performance, integration, regression, functional, etc.)
• Create opportunities to increases efficiency, consistency and value of testing
• Understanding of system environments to optimize testing strategies

Preferred Qualifications

• 3+ years developing and analyzing the development of test plans, test scripts, and training manuals for distribution to system end-users for testing required
• Bachelor's degree in business, information systems, computer science, or related field preferred
• Experience in agile/communication tools (JIRA, Confluence), process visualization tools (Visio), and test management tools (qTest) preferred
• Proficiency in software testing, including functional and regression testing
• Experience in test techniques and programming
• Above-average planning and organizational skills and attention to detailWorking knowledge of the Agile Scrum methodology and processes is strongly desired
• Excellent communications and interpersonal skills
• Strong customer relationship skills are critical, including strong listening skills a must
• Ability to write, modify, and interpret SQL and relational databases (e.g. Oracle, SQL Server) as part of test execution required

Minimum Qualifications

• 1+ years of experience
• High school Diploma or GED equivalent

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

We all work better as allies. Join a team that thrives on doing it right — whether we're helping people live their best financial lives or helping each other grow in our careers.

We're a leading financial services company serving over 11M customers through banking, auto financing, insurance and investment services. Our team's approach of celebrating differences and lifting each other up is consistently recognized on Fortune's 100 Best Companies to Work For list. Here, you'll find people who care about doing work that matters and making an impact in the communities we serve. Good enough is never enough for us — we're always looking for ways to be better, together.

CCPA Notice (https://www.ally.com/content/dam/pdf/corporate/ally_careers_ccpa_disclosures_ca_residents.pdf)