Analyst, Business Intelligence

Royal Caribbean Group; Miami (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

Royal Caribbean Group in Miami, FL is seeking a Business Intelligence Analyst to support the Finance Transformation Hub. The role focuses on delivering business intelligence tools and analytics that illuminate the Finance portfolio, guest experience, and overall profitability.

The Analyst will develop weekly, monthly and annual reports, build dashboards, and perform ad-hoc analyses, collaborating with Finance teams to uncover data-driven insights and drive measurable improvements.

Qualifications

• Four-year Bachelor's or equivalent required; MBA or other Master's degree preferred.
• Two to three years related business analysis experience and/or training, or equivalent combination of education and experience.
• Strong written and oral communication skills; ability to work with all levels of personnel.

Responsibilities

• Develop weekly, monthly and annual reports to track KPIs for Finance.
• Create reporting tools and dashboards to provide actionable insights.
• Conduct cost and productivity analyses and present findings to executives.
• Translate analytics into actionable recommendations to optimize processes.
• Respond to ad-hoc data requests and automate manual reports where possible.

Skills

Communication

Analytical thinking

Problem solving

Presentation skills

Active listening

Education

Bachelor's degree or equivalent

MBA or Master’s degree preferred

Tools

MS Power BI

Oracle Fusion

SQL

Job description

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation‑industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

The Royal Caribbean Group’s Finance & Accounting Team has an exciting career opportunity for a full time Business Intelligence Analyst to the Business Intelligence & Analytics Manager.

The position is onsite and based in Miami, Florida.

The position is also not eligible for work authorization sponsorship.

Position Summary

The Analyst, Business Intelligence, functions as an integral part of the Finance Transformation Hub and will support all business intelligence and analytics efforts across the Finance organization. The focus of this role will be to deliver business intelligence tools providing insight into the Royal Caribbean Group’s Finance portfolio and any other areas that ultimately impact the guest experience and profitability. The position will support various projects partnering with Finance functional owners to assess their respective areas and uncover data‑driven insights that enable optimization and reduction of administrative burden.

Essential Duties And Responsibilities

• Work closely with the various teams in the Finance organization to understand their business challenges and objectives and identify opportunities to develop potential business improvements and efficiency gains.
• Determine requirements and business needs to develop new reporting, analytical tools and optimization techniques to develop actionable results and identify opportunities for process improvement.
• Create weekly, monthly and annual reports which track KPIs for the Finance organization. Report the results to different levels of the organization in various formats and settings.
• Conduct competitive analyses on cost and productivity across Finance organization to identify actionable insights, make recommendations and influence the business by effectively communicating results to cross functional leadership and executives.
• Quantify performance improvement opportunities through graphs, schedules, dashboards and any other dynamic reporting tools. Offer recommendations and business solutions based on conducted analysis.
• Respond to ad‑hoc data and analysis needs while supporting various projects and automating manual reports where possible.
• Translate analytics into the stakeholder’s native language and tell stories to make complex things simple to understand and translate into measurable actions.
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job‑related duties assigned by their supervisor or management.

Qualifications, Knowledge And Skills

• Four‑year Bachelor's or equivalent required; MBA or other Master’s degree preferred; two to three years related business analysis experience and/or training; or equivalent combination of education and experience.
• Candidate must possess strong written and oral communication skills and be able to work effectively with all levels of personnel. Strong PC skills are required.
• Ability to structure logically quantitative analyses of complex issues.
• Intermediate Excel, Word, and PowerPoint required.
• Exposure to MS Power BI required and proficiency in Oracle Fusion, SQL, and other Business Intelligence tools preferred.
• Analytical: Using logic and reasoning to identify the strengths and opportunities of alternative solutions and conclusions.
• Complex Problem Solving: Identifying complex problems and reviewing related information to develop options and implement solutions.
• Presentation: Using computer skills and communication style to create, manipulate, edit and communicate slide presentations. Understanding end‑state and the best way to present a story in a logical and analytical fashion to achieve desired results.
• Active Listening: Giving full attention to what other people are communicating and taking time to understand points being made.
• Strong knowledge of the cruise industry preferred.

Agency and Third‑Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company’s property.

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.