Analyst 2, Customer Contract Administration

Becton Dickinson; Maryland; On-site; USD 66,000 - 106,000; Full time

Benefits offered by this job

Total Rewards program

Job summary

Waters seeks an Analyst 2, Customer Contract Administration, to support the lifecycle of customer contracts in a regulated, high-volume testing environment. You will manage contract data, coordinate with sales, legal, and finance, and ensure compliance and timely reporting.

The role emphasizes accurate documentation, contract governance, and process improvement, with on-site activities at USA MD - Sparks. A strong attention to detail and MS Office proficiency are essential for success.

Qualifications

• 4 years of experience in contract administration or related analytical role.
• Solid grasp of contract principles, terms, and conditions.
• Attention to detail and accuracy in data entry and document review.
• Proficiency with contract management software (Salesforce, SharePoint) and MS Office preferred.

Responsibilities

• Review, interpret, and process customer contracts, amendments, and related documents for accuracy and policy alignment.
• Maintain contract management systems and databases with critical information.
• Collaborate with sales, legal, finance, and internal groups to facilitate approvals and resolve issues.
• Prepare and distribute contract summaries, reports, and analyses for decision-making.
• Assist in developing and implementing contract administration processes to improve efficiency.
• Respond to internal and external inquiries regarding contract terms, conditions, and status.
• Support audit requests by providing accurate contract documentation.
• Participate in special projects related to contract administration.

Education

Bachelor's degree

Associate degree

High school diploma with experience

Tools

Salesforce

SharePoint

Microsoft Office Suite

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Summary

The Analyst 2, Customer Contract Administration, is responsible for supporting the lifecycle of customer contracts, ensuring accuracy, compliance, and efficient execution. This role involves maintaining contract databases, processing contract-related documentation, and assisting with reporting and analysis.

Job Responsibilities

• Review, interpret, and process customer contracts, amendments, and other related documentation to ensure accuracy and alignment to company policies and legal requirements.
• Maintain and update contract management systems and databases with critical contract information, ensuring data integrity and accessibility.
• Collaborate with sales, legal, finance, and other internal groups to facilitate contract approvals, address discrepancies, and resolve contract-related issues.
• Prepare and distribute contract summaries, reports, and analyses to support business decision-making and track contract performance.
• Assist in the development and implementation of contract administration processes and procedures to improve efficiency and compliance.
• Respond to internal and external inquiries regarding contract terms, conditions, and status.
• Support audit requests by providing accurate and timely contract documentation and information.
• Participate in special projects and initiatives related to contract administration as assigned.

Job Qualifications

• High School diploma with 4 years of experience in contract administration, legal support, or a related analytical role, preferably within a life sciences or healthcare environment; OR Associate’s degree with 2 years of experience; OR BA/BS Degree required.
• Solid grasp of contract principles, terms, and conditions.
• Good attention to detail and accuracy in data entry and document review.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with contract management software (e.g., Salesforce, SharePoint) preferred.
• Strong analytical and problem-solving skills.
• Ability to work independently and multi-functionally in a fast-paced environment.
• Excellent written and verbal communications.
• Demonstrable ability to prioritize and meet individual and team goals.

Why Join Us?

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

Primary Work Location

USA MD - Sparks - 39 Loveton Circle

Additional Locations

Additional Locations Work Shift At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

Salary Range Information $32.10 - $51.30 USD Hourly

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.